Jacob Civitts Email & Phone Number

Bellevue, Wa, Us

Bellevue, Washington, Us

Upon moving to this subsidiary, I took over growth strategy, daily operations, and business development for a franchise network with nearly 500 locations comprised of almost 30K units throughout North America. My role includes coaching and developing PACCAR dealers as they transform their businesses into PacLease franchises. I also source and negotiate agreements with dealer participants, analyzing dealer needs and market trends to ensure the proposals we create are attractive and engaging. In addition, I supervise a team of both onsite and remote employees. Achievements:• Maintained a high-value portfolio, overseeing loan origination, initial pricing, loan and lease maintenance, yield preservation, and compliance reporting. • Transformed workplace culture and created a collaborative model that encourages accountability through regular feedback, performance reviews, and professional development opportunities. • Identified value propositions for maintenance and service, OEM warranty, and purchasing programs by conducting competitive analysis and ensuring effective positioning of pricing and options for customers.

I held multiple titles while with PACCAR Financial, including serving as Director of National Accounts for Kenworth from 2013–2015 and Director of Used Equipment (Multi-Unit) from 2012-2013. Both of these roles had national accountability. As Director of National Accounts, I drove generation of new business, as well as monitored revenue and margin goals for a captive finance company providing commercial fleet services in the US. This included preparing forecasts, leading growth strategy, setting goals and strategic plans in collaboration with the Treasury team, and developing new product solutions through launch. Previously, I secured partnerships with dealers throughout North America, managed remarketing, sales, and inventory for Used Equipment. Achievements:• Managed portfolio of large and complex accounts, directly overseeing pricing, credit, financing, funding schedules, and onsite client relationship management. • Increased closing ratio of approved transactions to approximately 85%. • Created performance metrics and KPIs related to closing ratios, conquest customers, CRM, applications, and more, as well as integrated business segmentation and other analytics into mod • Led disposition of repossession, trade, and off-lease units for finance companies in the US and Canada, exceeding company record by selling more than 2K commercial trucks in less than one quarter. • Restructured department from upgrading of Sales and Support functions through partnering with Controllers on establishing and redefining operating controls, reporting guidelines, and sales channels.

As the Regional Manager for the Western region, I led business development, operations, contract administration, third party agreements, partnership development, and sales strategy for 11 states. I developed, coached, and mentored five District Sales Managers, as well as oversaw all personnel within the Contract Administration department, which included creating performance improvement and professional development plans for staff. I also generated quotes and forecasts; reviewed CRM data and reports to identify process and program improvements; and managed key accounts. Achievements:• Generated substantial new monthly revenue, exceeding market share, margin, and volume goals. • Implemented a consultative sales model that allowed team to understand clients’ financing needs and find creative and proactive solutions to address those needs in a way that balanced ROI with risk appetite. • Guided Sales in launching online payment system and e-commerce solutions, which optimized service levels. • Named Innovation Subject Matter Expert (SME), helping team integrate a Human-Centered Design methodology.• Recognized for leadership with multiple performance awards in less than two years. • Served as Co-Chair for United Way campaign, engaging employees throughout the enterprise and championing charitable giving and philanthropy opportunities.

Mckinney, Texas, Us

I was Materials Manager for Dynacraft, a division of PACCAR, from 2008–2010 and Plant Manager from 2005-2008. Before that, I completed a Leadership Development rotation program, where I developed leadership skills across business units and functions. During this time, I recruited, trained, mentored, counseled, and supervised teams of more than 20 comprised of both onsite and remote employees, as well as vendor-managed planners. I also oversaw more than 250 global vendors from sourcing and negotiation through ongoing management and continuous improvement reviews, as well as managed operations for nearly 25 product lines. I established our quality, continuous improvement, safety, efficiency, productivity, and inventory goals for the plant, as well as directed Six Sigma projects in both roles.Achievements:• Redefined utilization of SAP, which reduced inventory significantly while increasing inventory turns by 20% and service level by 15%, resulting in substantial annual savings. • Maintained financial accountability and P&L responsibility, assessing KPIs and establishing goals based on metrics, which generated 10% increase in profitability throughout time in role. • Collaborated with business leaders on selecting new facility and choosing capital investments, contributing to ROI analysis to ensure solutions were in alignment with strategic plan and growth strategies. • Delivered annual savings through Six Sigma and Lean Manufacturing projects, acting as Six Sigma Champion and High Impact Kaizen Event Leader for plant while Plant Manager. • Launched new products and identified growth opportunities based on market trends and legislative changes, including in support of government regulations and new environmental standards. • Cultivated a team culture focused on empowerment to engage employees and improve performance. • Guided team to selection as Dynacraft Plant of the Year for both 2007 and 2008.

Ft. Benning, Ga, Us

During my time with the US Army, I served as Battalion Logistical Officer & Platoon Leader for the 2/75th Ranger Regiment out of Fort Lewis, WA. Before that, I was named Headquarters/C Company Executive Officer for 2nd Battalion, 22nd Infantry from Fort Drum, NY. I served in Afghanistan during Operating Enduring Freedom and maintained Secret & Special Category Security Clearances throughout the time I served. I also competed in the David E. Grange Best Ranger Competition.

Mba, Operations

Mse, Program In Engineering And Manufacturing Management

Bsie, Industrial Engineering

Engineer’S Degree, Industrial Engineering

Diploma