Jacob Cottrell Email & Phone Number

Asheville, Nc, Us

Asheville, North Carolina, United States

• Collaborated with sales and laboratory partners to implement traceability and validity of various quality control criteria to satisfy customer needs and regulatory requirements.• Monitored quality of over 60 analytical procedures across 3 different environmental laboratories using data audits and interviewing analysts to ensure alignment with certification requirements including TNI, ISO 17025, SW-846, and CFR.• Created training procedures and documentation for various tasks and software used by Quality Personnel at 9 different laboratories.• Enacted quality culture to enhance the relationship between operations and quality personnel to provide better insight to each department and allow better utilization of individual strengths and perspectives.• Managed staff including hiring, training, development and engagement of self and team members, evaluating performance, and providing compensation recommendations

Bangor, Maine, United States

• Directed Lab Technicians and Managers, Quality Managers, and Sample Handlers with a lab serving over 160 clients• Performed routine maintenance and troubleshooting on HPLC, GCMS, qPCR, Water Activity Meter and other laboratory equipment on scheduled intervals and emergency maintenance when needed• Assured that assignments and tests were completed, schedules are implemented, and roles are fulfilled for smooth laboratory operation• Corresponded with CDC and state government officials to establish analytical methods sufficient for consumer safety• Handled customer complaints and questions about test reports and how to adjust their processes to prevent sample contamination and improve results • Designed calibration procedures to maintain validated and qualified results for analytical tests• Wrote policies and procedures for Quality Manual under the guidelines of ISO 17025 standard• Set up accounts with laboratory consumable vendors and made purchases of necessary items• Decided appropriate chemicals needed for analytical testing and compared vendors to purchase chemicals at best price and delivery times• Managed inventory of laboratory consumables using spreadsheets and inventory sheets to prevent workflow delays• Calibrated table-top instruments such as scales and pipettes in addition to analytical equipment including HPLC, GCMS and Water Activity Meter

Bangor, Maine, United States

• Created in-house quality assurance and research department that included using analytical equipment to establish and maintain quality standard• Sourced, purchased, and installed analytical equipment including GCMS and HPLC• Developed and validated methods for measuring multiple analytes using ISO validation criteria• Analyzed incoming raw materials, intermediate goods, and final products for contaminants and that they met quality standard

Bangor, Maine, United States

• Implemented organizational procedures to track batch progress throughout processing• Maintained laboratory and processing equipment integrity by performing routine maintenance• Refined isolation and crystallization technique of company products• Identified and documented ideal conditions for manufacturing novel product• Developed method to reduce carotenoid concentration in final products without sacrificing production time• Designed new extraction process based on laboratory experimentation that increased solvent efficiency• Created SOPs for equipment operation and facility open/close to ensure quality standards are met regardless of operator(s) present