Jacob Cottrell Email & Phone Number

Asheville, NC, US

Asheville, North Carolina, United States

• Collaborated with sales and laboratory partners to implement traceability and validity of various quality control criteria to satisfy customer needs and regulatory requirements.
• Monitored quality of over 60 analytical procedures across 3 different environmental laboratories using data audits and interviewing analysts to ensure alignment with certification requirements including TNI, ISO 17025.
• Created training procedures and documentation for various tasks and software used by Quality Personnel at 9 different laboratories.
• Enacted quality culture to enhance the relationship between operations and quality personnel to provide better insight to each department and allow better utilization of individual strengths and perspectives.
• Managed staff including hiring, training, development and engagement of self and team members, evaluating performance, and providing compensation recommendations

Bangor, Maine, United States

• Directed Lab Technicians and Managers, Quality Managers, and Sample Handlers with a lab serving over 160 clients
• Performed routine maintenance and troubleshooting on HPLC, GCMS, qPCR, Water Activity Meter and other laboratory equipment on scheduled intervals and emergency maintenance when needed
• Assured that assignments and tests were completed, schedules are implemented, and roles are fulfilled for smooth laboratory operation
• Corresponded with CDC and state government officials to establish analytical methods sufficient for consumer safety
• Handled customer complaints and questions about test reports and how to adjust their processes to prevent sample contamination and improve results
• Designed calibration procedures to maintain validated and qualified results for analytical tests

Bangor, Maine, United States

• Created in-house quality assurance and research department that included using analytical equipment to establish and maintain quality standard
• Sourced, purchased, and installed analytical equipment including GCMS and HPLC
• Developed and validated methods for measuring multiple analytes using ISO validation criteria
• Analyzed incoming raw materials, intermediate goods, and final products for contaminants and that they met quality standard

Bangor, Maine, United States

• Implemented organizational procedures to track batch progress throughout processing
• Maintained laboratory and processing equipment integrity by performing routine maintenance
• Refined isolation and crystallization technique of company products
• Identified and documented ideal conditions for manufacturing novel product
• Developed method to reduce carotenoid concentration in final products without sacrificing production time
• Designed new extraction process based on laboratory experimentation that increased solvent efficiency