Jacob Burchell Email & Phone Number

-Investigate claimant background information to identify and prevent fraudulent claims.-Complete record searches, review of databases, and internet investigations.-Meeting quality, timeliness, and production metrics to measure performance.-Communication with managers, team members, and field agents to facilitate and assist ininvestigation.-Provide timely and accurate responses to client and field agent questions.-Update client and managers with case progress and developments.

-Develop work plans for subcontractors and self-performed work-Develop and maintain positive working relationship with distribution companies and colleges-Manage projects from conception to completion-Supervise day-to-day work activities, assign priority to projects, and monitor operating standards-Communicate directly with customer to maintain quality and open line of contact

-Surveillance and Safety of property and merchandise-Protection of employees and customers in support of corporate policy

Northwest Florida

-Investigate Subject background information to identify potential risk-Conducting face-to-face interviews in accordance with policy-Complete record searches at law enforcement agencies, courthouses, mental health, financial, andeducational institutions-Meeting quality, timeliness, and production metrics to measure performance-Scheduling and maintaining appointments-Communication with the Customer-Examination and auditing of case files, consolidating and reporting metrics-Meet with Subjects to resolve discrepancies found in records-Developed professional relationships with local government agencies-Provided timely and accurate responses to Subject questions and any record issues

Fort Walton Beach, Florida, United States

-Providing administrative and physical support-Customer service and timekeeping-Purchasing and Inventory management in accordance with corporate policy

Bachelor'S Degree, Public Safety And Security - Law Enforcement Intelligence

High School Diploma

Associate'S Degree