Jacob Darrow Email & Phone Number

Omaha, Nebraska, United States

● Operate as a working manager that leads by example, resulting in a loyal returning customer base● Provide top notch customer care and effective communication to meet customer needs● Consistently generate above average ticket sales for the restaurant by effectively training employees on up-selling techniques and customer service skills● Introduce new concepts, and share constructive criticism. This included redesigning the bar program to be more efficient and profitable during peak seasons● Solve problems using original solutions for customers as they arise● Utilize expansive knowledge of mixed beverages, specialty liquors and craft beers to support restaurant needs and make recommendations to bar customers● Aid the restaurant group in opening and training staff at new locations in the US

Omaha, Nebraska, United States

● Supervise staff of 20 employees as a working manager● Monitor restaurant to ensure food and service quality are consistently met● Efficiently resolve problems or concerns to the satisfaction of all parties involved● Oversee administrative tasks including maintaining accounts receivable, counting cash drawers, and making bank deposits● Ensure labor is properly scheduled for the restaurant to be fully staffed with no overages