Jacob Darrow Email & Phone Number

Omaha, Nebraska, United States

• Operate as a working manager that leads by example, resulting in a loyal returning customer base
• Provide top notch customer care and effective communication to meet customer needs
• Consistently generate above average ticket sales for the restaurant by effectively training employees on up-selling techniques and customer service skills
• Introduce new concepts, and share constructive criticism. This included redesigning the bar program to be more efficient and profitable during peak seasons
• Solve problems using original solutions for customers as they arise
• Utilize expansive knowledge of mixed beverages, specialty liquors and craft beers to support restaurant needs and make recommendations to bar customers

Omaha, Nebraska, United States

• Supervise staff of 20 employees as a working manager
• Monitor restaurant to ensure food and service quality are consistently met
• Efficiently resolve problems or concerns to the satisfaction of all parties involved
• Oversee administrative tasks including maintaining accounts receivable, counting cash drawers, and making bank deposits
• Ensure labor is properly scheduled for the restaurant to be fully staffed with no overages