Jacob Dawson Email & Phone Number

Memphis, Tn, Us

Southaven, Mississippi, United States

Responsibilities:• Lead the warehouse Total Quality Management.• Ensure compliance to quality policy, procedures, and work instructions, documented quality systems, and project feasibility, as well as ensuring compliance to statutory and regulatory requirements.• Maintains standard work instructions and change management process.• Partners with warehouse department leaders to identify and implement changes in working conditions and use of equipment and tools that improve workflow, efficiency, and team member safety.• Actively drive continuous improvement through problem solving, preventativecountermeasures, cost out initiatives, and project management andimplementation.• Manages team members responsible for inventory control, dealer claims and returns resolution, and implementation of projects and continuous improvement in initiatives in the warehouse.

Memphis, Tennessee, United States

- Analyzed trend data to produce periodic data analysis reports in accordance with the most up to date regulatory requirements.- Responsible for analyzing complaint, CAPA, health hazard evaluation and other quality system documentation and issuing post market surveillance reports to assess the performance of Smith & Nephew devices.- Performed periodic trend analysis on complaint data.- Led PMS related projects to improve source data required for PMS activities.- Responsible for regular and timely communication of PMS data and trend analyses throughout the organization.- Partnered with risk management team to identify trends, new risks and continuous improvement opportunities related to device design and manufacturing processes.

Memphis, Tennessee, United States

- Developed and implemented a comprehensive and standardized risk assessment methodology to ensure that potential issues are caught early in the design process to minimize costly delays and patient risk.- Responsible for organizing Quality, Manufacturing, Regulatory, and Medical Affairs teams in identifying potential risks and likelihood of occurrence when potential medical device risks were identified.- Implemented the initiation and closure of Field Actions to inform operators and users about the risks of medical devices, and to advise on corrective actions to protect the health or the safety of patients, users.- Corrective and Preventive Action, Non-conformance, Validation and Qualification, Management Review, Document and Record Control, Risk Management Activities, Training and Resource Management, Supplier Management, Internal and External Audit System, Regulatory Affairs and Customer Complaints.

Memphis, Tennessee, United States

- Managed a team of up to thirty (30) employees across all shifts, monitoring employees' performance, offering feedback to help them improve, and encourage them to reach their professional goals. - Recruited and trained new employees to become integral parts of the distribution process.- Responsible for administrative processes within the distribution center including generation of shift, labor, and operational reports, presenting KPI data to executive management team.- Responsible for collaborating across departments to uphold service standards, manage budgets effectively, implement cost-saving measures, and oversee safety protocols.- Established KPIs and supported short and long-term planning in view of relevant KPIs and inventory.

Memphis, Tennessee, United States

- Responsible for performance optimization efforts through the evaluation and review of current process(es), data flow and requirements, and performance metrics (key performance indicators).- Responsible for inventory management including stock management and trend of inventory reconciliation issues.- Analyzed data and performed trend analysis to Provide monthly reports and finance projections for QA reserves and destructions.