Jacob Day Email and Phone Number

o Perform complete and thorough incident investigation and triage as the final point of escalation across multiple platforms and security technologies including Windows, Linux, and MacOSo Validate suspicious activity by triaging notable events using Splunk SIEM and SOAR technologies, leveraging Deepwatch proprietary tooling and intelligence, OSINT, TTPs and IOCso Interface directly with customers when necessary, providing a high level of confidence and thoroughness during the investigative processo A key resource for Management, providing feedback on opportunities for improvement and actionablerecommendations to create efficiencieso An additional resource for the Threat Response team when a compromise is discovered or when a customer declares an Incidento Identify gaps in customer environments involving data ingestion or configuration errors which reduce telemetry qualityo Work with customers and leadership to surface and resolve concernso Provide support to all analysts, work collaboratively to coach and train others on a regular basis, and act as a technical escalation point for Tier 1 and Tier 2 Analystso Produce high-quality written and verbal communications, recommendations, and findings to customer management in a timely mannero Build accurate forensic timelines, identifying anomalies matching TTPs/IOCso Manage customer expectations in meetings, including follow-through and tracking action items to completion while keeping leadership and peers informed

Virtusa (formerly Apparatus), consulting full-time for Eli Lilly and Company, as an Information Security Analyst

Currently performing network and information security monitoring, and operational support with a leading edge SIEM product. This operational work involves monitoring intrusion detection systems (IDS) and vulnerability monitoring (VM).Previously worked as a Tier 2 Active Directory support analyst and wrote technical documentation for migration to new VPN appliances for the Remote Access Team.

Setup and Technical Support of Windows Desktops/Servers for 300+ usersResearch and Test New TechnologiesSoftware Installation and Troubleshooting IT Consulting

Setup and Technical Support of Windows/Mac DesktopsWindows and Unix Server setup, installation, and maintenanceSoftware Installation and TroubleshootingPrinter Installation and Support