- Partnered with health system leadership to lead the enterprise software implementation for all Cardiology areas, driving proven outcomes for patient care and revenue success - Owned division-wide success for independent project reviews for 88 cardiology team members by communicating content changes and triaging independent project review ownership- Mentored and provided professional development for three application coordinators through problem solving, risk prevention, process improvement, and proper escalation communication to leadership

- Lead a group of 24 team members consisting of software developers, technical support, and project managers responsible for the direction, strategy, and ongoing success of all customer implementations regarding Cardiology analytics- Prioritized projects for upcoming software versions on a quarterly basis based on industry trends and feedback from the Cardiologist Steering Board, including analytics dashboards to track Structural Heart candidates, Intersocietal Accreditation Commission (IAC) submissions, and cath lab room utilization- Collaborated with experts from each software application to ensure company-standard requirements were up to date with internal software development

- Primary owner and customer contact for a successful cardiology software implementation project: managed analysts and worked directly with operations to create a project plan that aligned with the organization’s scope and goals for the implementation- Curated data analytics reports for customers to track surgical case revenue, allowing them to report out the percentage of missing cath lab revenue due to unposted logs- Provided critical, at-the-elbow support at various customers across the United States