Jacob Eiselstein Email & Phone Number

Seattle, WA, US

I currently serve as the 3rd shift Computer Support Analyst I for all UW Medicine Hospitals and Neighborhood Clinics. Although I had no prior Computer Support Help Desk experience, I felt like I quickly established myself as a proficient addition to the Help Desk team & during my initial performance review, my managers expressed that they could see me in a.

Utilized communications skills as well as thorough knowledge of music/artist industry to successfully build book of business, establish repeat clients, and cater to large venue and community focused educational eventsUtilized social media & online mediums to market and build my brand. Resulting in not only an increased online presence, but measurable.

Seattle, Washington, United States

This job was easily one of the more challenging experiences I have had in the workplace, both physically and mentally. I excelled within this environment because of my ability to maintain composure in high-stress environments, and my talent for establishing a genuine connection with the families I served. Responsible for the removal and transport of.

Working with Social Milli allowed me to further hone my skills with basic programming, and analytics. I was able to learn the granular aspects of web traffic as it was related to sales, and allowed me to see how our strategies directly affected our data.Responsible for daily task supervision; I delegated and schedule maintenance for multiple accounts.

• Served as initial point in contact for every individual who entered the hotel premises.
• Was responsible for reception of customer feedback, and served as liaison for communication from guests to management and vice versa.
• Constantly worked with Front Desk team to revamp standards of procedures to generate new opportunities to provide the best possible customer experience.
• Kept constant updates of customer reviews via TripAdvisor et al. and adjusted to accommodate given feedback.
• Provided immediate responses and solutions to any situation that occurs to ensure smooth operation of hotel remains unaffected.
• All-inclusive operational knowledge within multiple departments of the hotel in order to understand every aspect relevant to our guests’ experiences.

• Initial point of contact for all customer traffic within the establishment.
• General knowledge of all promotions, and merchandising endeavors set forth by Marc Ecko corporate offices in order to relay current and all-inclusive information to customers.
• Experience with planning and setup of promotional store fronts that focused on peaking prospective customer attention while maintaining the unique ambience of Marc Ecko Cut & Sew stores.
• Highest grossing salesman for the month of September (within initial two weeks of hire date), as well as the month of October.

• Exemplary attention to detail when hand-crafting beverages both to Starbucks’ standards, and customers’ personal preferences.
• Utilized communication skills to provide memorable guest interactions while reinforcing the unique ambience synonymous with Starbucks cafes.
• Kept constant updates of company news, and promotions in order to provide all-inclusive information to customers.
• Barista of the Month May 2008 & July 2008

Bachelor'S Degree, Communications And Rhetoric

Activities and Societies: University of Washington Filipino American Student Association, University of Washington Hip Hop Student.

Ecommerce: From Data To Decisions, Analytics, 100%

Activities and Societies: Ecommerce revenue/behavior analytics.General understanding of ecommerce revenue data interpretation and analysis.

Education record