Jacob Evans Email & Phone Number

Franklin, TN, US

Brentwood, Tennessee, US

• Streamlined hiring process supporting both high volume recruiting and corporate recruiting needs; engaging/screening over 500 candidates weekly and managing staffing across 30 sites.
• Handle full life cycle Talent Acquisition efforts through offer letter and onboarding.
• Third-Party Vendor Management - partnering with our vendors for establishing our new sites across the country.
• Program Manager for accounts payable team and maintaining relationships with current and new vendors. Managing Bill.com and streamlining existing and new financial processes.
• Subject Matter Expert in Paycom for recruitment processes.(our HRIS/ATS) and maintaining staffing level percentages that I have set for our team.
• Coordinate and manage virtual hiring events across multiple time-zones for new location staffing.

Brentwood, Tennessee, US

• Identified the need for, and built out, a streamlined hiring process supporting both high volume recruiting and corporate recruiting needs; engaging/screening over 500 candidates weekly and managing staffing across 30.
• Became a Subject Matter Expert in Paycom (our HRIS/ATS) and have increased company-wide staffing levels from 84% to over 94%.
• Have proactively engaged candidates throughout the full life cycle of our recruitment process: prospecting, screening, interviewing, and sending out offer letters - while providing feedback and training to our hiring.
• Created Standard Operating Procedures and Best Practices for Talent Acquisition Team and Hiring Managers to ensure we exceed company staffing goals.
• Created process that reduced "time to schedule" from over 14 days to under 7 days. Created workflow and escalation process that reduced " time to offer" from over 14 days to less than 24 hours from the day of interview.
• Created automated “ticketing system” for job requisitions, reducing our staffing approval wait time from 7+ days to less than 4 days, and implemented a "Pooling Req" system to reduce applicant generation from over 2.

Brentwood, Tennessee, US

Seattle, WA, US

• Coordinated, scheduled & confirmed over 2,000 multi-step interviews and corresponding details, exceeding the RC average by 34%.
• Identified opportunities to improve scheduling efficiencies & candidate experience with data analysis.
• Developed, tested & drove process improvement for streamlining all interview steps. Used data to present & gain “buy-in” from stakeholders for org-wide rollout.
• Maintained candidate records & job information across Applicant Tracking Systems.
• Tracked & updated interview step/recruiting activity records, streamlining impacted stakeholder communication.
• Provided post-interview debrief scheduling support & materials.

Seattle, WA, US

• Worked cross-functionally with internal teams to test, implement, and evolve best practices for the physical retail space while using customer obsession to earn trust of teams.
• Ensured team had a safe working environment for all staff by creating and implementing best practices for safety and loss prevention. Reduced shrink across organization with use of data collection and process.
• Created an approachable and inclusive culture, ensuring all associates had resources to feel empowered and successful on a daily basis.
• Created SMART team goals for long term success and adaptability. Worked to meet goals by simplifying and removing barriers by testing, implementing, and executing new scalable processes for the team.
• Supported growth and development of associates, providing opportunities to grow and enhance skills for future advancement and opportunities.
• Drove multi-store performance by focusing on talent onboarding and development to ensure individual success, driving overall store performance to meet goals.

Knoxville, TN, US

• Completed daily account analysis of account and translated information for clients.
• Partnered with stakeholders to understand needs to reach account goals.
• Sought to understand current needs of clients and helped them reach their goals within account.
• Partnered with internal teams to help retain clients, escalating issues if needed.
• Provided support and assistance with account analysis and fraud detection of all accounts. Used sound judgement to protect business and client accounts.
• Consistently surpassed all sales tiers monthly; achieved top customer service marks across the market.

Grapevine, Texas, US

Kearney, Nebraska, US

Business/Corporate Communications

Business/Corporate Communications