Content Processor
Current- Drive the content operations processing workflow.- Serve as the representative of the processing team for their content partners in collaboration with technical operations, content QA, partnerships, content experience and metadata teams.- Troubleshoot, resolve/escalate when received assets do not meet the required specifications or do not process correctly. - Coordinate with partnerships team to request vendor to fix and redeliver assets where necessary.- Create records and update metadata for content received from partners.- Coordinate with QA, partnerships and content acquisitions for ensuring content is launched according to agreed upon dates and availability windows.- Monitor and track the progress of asset receipt, processing, transcoding, and availability within the asset management system.- Work on additional content processing projects as needed.