Jacob Feng Email & Phone Number

Auckland, New Zealand

Currently working at Ocean Breeze Hotel as a trainee. My key roles include: Housekeeping- Help with organization of rooms and restaurants within the hotel as well as support guests with their needs. Customer service- Deal with customer issues and advise them on how to better make use of facilities available at the hotel General Cleaning Services-Help with maintaining general cleanliness in the hotel Receiving and following up on customer orders at the restaurant during scheduled meals majorly buffets.

Auckland, New Zealand

Wucha is one of the largest beverage manufacturers in Auckland, specializing in Milk, Fruit, Bubble, and Tea. At Wucha, I am a front desk administrator actively involved in: Sales and Marketing- Support in promoting the company products through various sales and marketing campaigns both online and through direct marketing. Brand Management-Help maintain the brand of the company by ensuring that our customers receive top notch services in addition to high quality products as per order Customer Relations-Respond to all customer issues that arise from time to time mainly after they have made their orders. This include taking feedback from clients