Jacob Ferguson Email and Phone Number

I directly managed 6 engineers and one QA engineer at a small startup while also project managing and producing high quality production ready code- Implemented best in class strategies to meet deliverables by focusing on quantifying team capacity and solving for long term team predictability - Took a long running project - moving the client facing app to its own service and giving clients the ability to add their own branding - that was bloated and over budget, set realistic expectations and hit those expectations- Delivered customer facing features that include but are not limited to, a redesign of Tax Organizers for consumers which I lead from ideation, managing and running highly collaborative design sessions, to delivery; a redesign of file uploads in the platform, etc.- Ran weekly 1:1s and worked with developers on career growth and mentored them on best practices in scalable architecture, REST, and project management.- Implemented Post Mortems and blameless retros to improve stability of platform and improve team psychological safety- Oversaw the re-architecture of best in class encryption standard as well as helping refactor all authentication and authorization.- Worked with Customer Success to improve communications and improve the overall relationship of the organization

I lead a small development team that builds and maintains customer facing features. Since Iwas given the team in October of 2020, we have consistently hit our goals within the promisedtimeframes (our delivery rate is at 95%). Most importantly, I have been able to achieve thatwith a reasonable work life balance for my team members. I focus on the safety of my team aswell as breaking down features into small, optimal deliverables that provide the quickest pathto customer value. I make architectural decisions around our product, discuss and plancustomer centric features and work on individual tickets as a player coach. I also help maintaina performant platform. Additionally my team was the first to onboard Associate Engineers, andI’ve accomplished all of the above while mentoring and helping them become successfuldevelopers. The work we do moves the needle in a meaningful way and we do so withoutburning ourselves out. I helped build our incident response arm. I also lead company wideactivities, such as annual Lightning Talks, and am participatory in our D&I initiatives as wellas our book club.

Produce Financing company. I was a full stack engineer specializing in React front end withRuby on Rails backend. We were building a business intelligence tool for growers andshippers in agriculture. I worked on a small team where we managed the complete softwarepipeline, and even had a couple of marketing responsibilities (due to the size of the company).

eCommerce company. Full stack engineer specializing in Java development. Duties includedoperations and deployment. My day to day included Java development, angular development,troubleshooting and maintaining our application from an operations standpoint in AWS,process improvements and deployments.I was the scrum-master of our dev team. Familiaritywith banking and payment processing. I helped instill a practice of documentation across theboard, from both software design to documenting functionality. I also instilled a practice oftesting on the team and I was a part of and helped design a significant project that was seen ascritical to the company at the time. My team’s main vertical was subscription management,and a UI/UX overhaul. Awards: The Springie (Employee of the Quarter Q2 2018)

MarTech company specializing in phone call tracking. I was a full stack engineerspecializing in Ruby on Rails development which used an open source C program calledFreeSwitch. Comfortable working on a fast-paced team and familiar with Kahn-Bahn andScrum.Previous Positions:Senior Production Support EngineerProduction Support EngineerSupport / QA Engineer

Basic Ruby on Rails development for simple web applications.

Managed paperwork, helped the office move, and summarized Depositions