Jacob Forrest Email & Phone Number

Dublin, Oh, Us

Dublin, Ohio, United States

- Responsible for overseeing dray cost analysis process for all drayage vendor types- Lead dray vendor experience for third party vendors- Responsible for creation and maintaining processes for Fleet and 3rd Party Motor Carrier Compliance- Responsible for Fleet and 3rd Party Motor Carrier contracting, onboarding, and carrier monitoring processes- Facilitate monthly and annual DOT required activities including random drug and alcohol testing, annual MVRs, drug and alcohol clearinghouse management, pull notices, and expiration management of licenses, physicals, and inspections- Operational ownership of insurance qualification, IRP plate management and billing, accident chargebacks and vendor relationships associated with these items- Ownership of all State level accounts and renewals to include certifications, permitting and timely renewal of all required accounts- Creation and Implementation of a sustainable process to support our surety bonds and build relationships with the CBP- Oversight of our CTPAT certifications and applications including coordination with operational leaders for auditing needs- Consistently identify gaps in knowledge to help improve the current onboarding process and train other employees with carrier approvals- Consult with IT as subject matter expert for dray costing systems- Provided consultative support to VP, RVP and Director levels via data analysis to recommend efficiency improvements including cost control methodologies- Analyze transactional financial and operations data from SQL/BI/source systems

Dublin, Ohio, United States

Summary: I help transportation executives solve analytical problems using data analysis and visualization.- Analyze transactional financial and operations data from BI systems and proprietary software systems.- Evaluate gaps in planned costs and find costing efficiencies for the Intermodal business unit.- Develop and maintain intermodal drayage market costing.- Develop and maintain drayage efficiency metrics and market competitive data. - Collaborate with customer service, pricing, accounting, IT, and operations to implement improvement strategies related to drayage costing.- Provide consultative support to the business via data analysis and recommended efficiency improvements including cost control methodologies at market level.- Prepare regular executive reporting packages identifying changes in market conditions, summarizing efficiency improvements, and recapping other market related issues.- Support software development team in improving and maintaining drayage vendor web applications.- Lead third party vendors in the utilization, implementation, training, and adoption of web application.

Dublin, Oh

- Analyze transactional financial and operations data from BI and source systems to evaluate gaps in planned costs and efficiencies for the Intermodal business unit.- Collaborate with customer service, pricing, and operations to implement dray improvement strategies.- Develop and maintain dray and fleet market costing.- Develop and maintain dray efficiency metrics and competitive data.- Provide consultative support to the business via data analysis and recommended efficiency improvements including cost control methodologies at market level.- Assist with monthly executive reporting package identifying changes in market conditions, summarizing efficiency improvements, and recapping other market related issues.- Support software development team in improving and maintaining drayage vendor web applications (XPO Intermodal Carrier Portal).- Assist outside vendors in the utilization, implementation, training, and adoption of web application.- Post-implementation follow up with vendors to answer remaining questions or address any concerns.

Greater Chicago Area

- Assist in training and coaching / lead by example- Appropriately delegate work, provide guidance to new AEs as needed- Conduct advanced reporting tasks, contribute to ad hoc projects- Drive strategic account growth- Review market research and follow industry trends(In conjunction with all responsibilities of the Account Executive position)

Greater Chicago Area

- Managed logistics operations for high profile, multi-million dollar accounts- Final decision maker on pricing/operational issues, head customer liaison - Managed team of Operational Specialists servicing these accounts- Create account specific SOPs- Monitor account profitability- Build relationships at multiple levels with clients- Proactively identify issues and problem solve- Provide monthly reporting on book of business- Quote clients on truckload shipments

Greater Chicago Area

- Utilize proprietary software to build and manage all shipments assigned to team- Schedule pickup and delivery appointments based on customer specific needs- Work with internal partners to ensure that all client shipments are proactively booked and tracked- Retrieve and upload all necessary invoices and paperwork- Proactively communicate issues to clients to help build and maintain relationships- Manage exceptions and service failures proactively

Plain City, Ohio, United States

- Created and implemented organizational techniques streamlining data collection for an IMPACT research station- Demonstrated superior work ethic by increasing team efficiency by 30% while planting test plots