- Oversee Gopher Athletics Premium Sales and Service- Client Retention for all Premium Seating - including suites, loge boxes, courtside seating, and all club seating for Gopher Sports- Manage 18 part-time premium ushers- Contract drafting and negotiation for football suite and loge clients- New business sales for full season and single game suites and loge boxes -Increased single game suite and loge revenue by 49% from 2019 to 2021- New business sales for full season and single game suites and loge boxes - Contract drafting and negotiation for football suite and loge clients- Manage 2 premium interns- Implemented new valet parking service

Key contributor of a 23% increase in football attendance, third-largest increase in the nation from 2018 to 2019 seasonInbound/Outbound Sales - Season Tickets and Group Sales- Led Sales Team in sales in 2018 -2019 - $735,000 - Led Sales Team in sales in 2019 -2020 - $726,000 New Business Sales in Premium Football and Basketball- $190,000 in Premium Football Sales 2019-2020Interviewing, onboarding, and training new employees

Made 80-100 outbound sales call daily for 2014 and 2015 season tickets, 2014 ticket packs, and 2014 group tickets. Generated multi-million dollars in new revenue. Set up in-person meetings with prospective clients for season and group tickets. Serviced season ticket and group accounts throughout the sales process ensuring a positive buying process and Wrigley Field experience for the client.Created and coordinated successful Cub’s first Missouri Valley Conference Group Night Built and maintained relationships with clients in order to best evaluate fan and business ticket wants/needs

Executed individual sales goals - #1 in sales during first three month. $15,000 quotaSuccessful at up-selling insurance coverage, pre-paid fuel, upgrades, and other optionsExecuted training techniques with employees using role playing and re-plays to continually improve selling skills

Weekend long sales combine where we met, networked and trained with 30 professional sports teams from around the country. Personalized ticket sales coaching from leading sport management educators, sales force managers, directors and trainersReal-life, hands-on experience dealing with Pirate fans and selling specifically designed Pittsburgh Pirate ticket plans Achieved sales skills needed to become a successful ticket sales representative

Sales/shipping &receiving/customer service/assisted manager in all needsPerformed great communication when making sales and assisting customers Acquired cooperation in shipping and receivingIllustrated good customer service when making salesAchieved great leadership skills

As a Stadium Operation Intern, I worked many long days making sure the stadium was in perfect condition for every game and the team’s game day/everyday activities run smoothly. I was in charge of the Kid’s Park, bumper boats, security, and parking attendants. I assisted other departments with score keeping, marketing, promotions, and ticket sales. Over the summer I learned how much effort and dedication it takes to run a baseball organization.