Responsible for all tech at Propaya, i.e. code, security, and cloud infrastructure.

• Developed CRM interface features by writing Typescript and C# views/models and React components• Increased speed of transferring user data between instances of Epic databases by up to 20% by reducing record dependencies and adding optional filtering logic• Ensured forwards and backwards compatibility of data transfer by writing transformations• Streamlined user workflow by integrating CRM functionality into other Epic applications• Led customer feedback sessions for features under development and presented new features I developed via webinar to the Epic community

• Accepted and fulfilled helpdesk tickets sent by researchers at CCOM to assist with technical support needs including software installation/licensing/difficulties, password restoration, hardware management, etc.• Built and repaired multiple types of laptops and desktops both from scratch and using replacement parts• Communicated and worked with team members to solve larger long term problems including server maintenance, network domain management, and software upgrade scripting

• Configured and conducted white-box bug testing on java-based network device management software• Participated in weekly agile scrum meetings and conveyed findings and improvements to both local and international software development teams