Cultivate new community relationships and develop established relationships to increase individual and communal engagement in the organization; bring focus to organization brand and marketing strategy to increase community support by establishing consistent messaging in press releases, social media posts, print/digital/video collateral design, email campaigns, grant writing/oversight, event fundraising, and online-fundraising resulting in: o FY ’18 | total giving increased by 10% - cash contributions by 45% o FY ’19 | total giving increased by 11% - cash contributions by 30% o FY ’20 | total giving increased by 53% - cash contributions by 117% o Voted “Best of Forsyth” – Nonprofit 2020 & 2021Complemented thrift store management & customer relations with branding and marketing strategies resulting in: o FY ‘18 | net income decreased by 15.71% & expenses increased by 17.69% (many updates took place this year) o FY ‘19 | net income increased by 97.83% & expenses decreased by 15.71% o Customer count increased by 22.88% o FY ’20 | thrift store closed for two months due to COVID 19 and reopened with limited hours - revenue exceeded 65% of budget o Voted “Best of Forsyth” – Thrift Store 2020 & 2021Maintain & develop social media relationships: o 2019 | number of page likes/followers increased by 34% o 2020 | number of page likes/followers increased by 42%

Establish new partner relationships with churches and community groups, and maintain current relationships to provide temporary housing solutions for client families experiencing homelessness. o Open the affiliate to offer services in Forsyth Countyo Collaborate with area agencies and nonprofits to develop strategies to identify and serve homeless familieso Manage a network of volunteers and host sites to house familieso Reinforce network of host sites to ensure adequate program coverageo Oversee case management of program participantso Build team of staff and volunteers

Teach freshman and sophomore bible, and chorusDevelop and maintain relationships with students and their parents

Repair broken and vulnerable community relationships (individuals, businesses, other agencies) leading to:o 64% growth in seasonal online fundraising o FY 13-14 - net financial position improvement of 43%o FY 13-14 - thrift store net financial position improvement of 58%o Increase of seasonal volunteer hours by 40% o Rejuvenation a failing capital campaign and receipt of first capital gift, of any amount, in three years. o Increased funding from the United Way for the first time in five years. Empower and lead committee members working on capital campaign to select an architect and work through completed first-round schematic drawingsUncover deficiencies in the social service and accounting staff, and efficiently recruit and restructure the complete staff into a working team of 18 - including graduate and post graduate degree holders Develop marketing strategy to open service center in a new area resulting in:o Partnership with local elementary school to recruit at-risk children for participation in school of musico Collaboration with local agencies and community leaders to determine unmet community needso Representation of the organization at various stakeholders’ meetings throughout the community o Establishment of an advisory council made up of local leaders and business members Organize and operate the red kettle fundraiser resulting in yearly income increase ($300,000 +)