Jacob Hampton Email & Phone Number

Helena, Mt, Us

Tampa, Fl, Us

Atlantic City, New Jersey, Us

• Helped users sign in to and set up Microsoft accounts.• Recorded and maintained a database of doors and locks.• Set up mobile phones for staff usage.• Wiped wireless access points through Cisco IOS.• General IT technical support.

O’Fallon, Missouri, Us

• Handled multiple asset clean up and compliance projects.• Preformed various audits of policies, procedures, and assets.• Wrote and updated documentation for various software and procedures.• Collaborated with multiple teams to troubleshoot problems and deliversolutions.• Set up and assisted with onboarding new users.• Imaged and configured computers for end users and various projects.• Used MDMs (SCCM and Jamf) to manage various assets.• Troubleshot, diagnosed, documented, and fixed problems with variouscomputers, peripherals, and software.• Provided support to satellite facilities.• Troubleshot, diagnosed, documented, fixed, and set up Zebra and HPprinters.• Managed user accounts for active directory, ERP software, and CRMsoftware.

O’Fallon, Missouri, Us

• Troubleshot, diagnosed, documented, and fixed problems with variouscomputers, peripherals, and software.• Managed walkups, answered phones, and monitored incoming tickets inorder to troubleshoot and fix issues.• Imaged and configured computers for end users and various projects.• Collaborated with multiple teams to troubleshot problems and deliversolutions.

St. Cloud, Mn, Us

• Handled packages and LTL freight.• Unpacked and packed trucks and vans.• Helped customers.• Trained new employees.• Kept area clean.

Bentonville, Arkansas, Us

• Lawn and Garden • Stocked shelves. • Kept area clean. • Watered plants. • Loaded customer vehicles. • Various other duties.• Cashier • Checked out customers. • Kept lane clear. • Pushed carts.• Tire and Lube Express • Changed tires and oil. • Changed batteries and wipers. • Other various vehicle maintenance. • Cleaned up the shop. • Checked out customers. • Enforced social distancing and mask mandates.

• Ran Cat 6 UTP for security cameras.

• Helped plan and procure equipment for various projects.• Troubleshot, diagnosed, documented, and fixed problems with variouscomputers, peripherals, and software.• Imaged and configured ~ 500 computers.