Jacob Hougaard Christensen Email and Phone Number
I excel in IT with a knack for quick learning, giving me a edge in managing IT and Digitalization projects. Proficient in business process optimization, I thrive in collaborative environments and aspire to lead Digitalization and Digital Strategy.So far, my career has involved:- ERP and business consulting with specialization in Microsoft Dynamics 365 Business Central- Onboarding and knowledge sharing - practical experience in the coaching and management of new colleagues - International business experience - Certified in Microsoft Dynamics 365 Business Central, Azure, and Microsoft Power Platform- Business Intelligence development in Power BI and data management- Project Management and Business Process Management - Enterprise level implementation of IT and digital solutionsThrough my education I have developed competencies within:- Business Process Management- Operations Engineering and Strategy- Global Business Administration and Performance- Digitalization and Industry 4.0 Technologies- Organizational Analysis and Design - Business Intelligence and Analytics- Innovation and change management -ERP management and IT Business ConsultingThese competencies have been utilized in the following projects conducted in collaboration with business partners:- Constructions and implementation of a digital shift management and reporting system for a professional service team in collaboration with ISS A/S- Development of a database system and marketplace website for selling used books and educational material- Analysis and development of improvements for inventory/warehouse processes in collaboration with RareWine ApS- Development of a product and commercial partnership strategy in collaboration with Airthings and AskCody ApS- Improved knowledge sharing capabilities through design and implementation of a digitally integrated solution in collaboration with Wila A/S- Improved the business performance by aligning the business strategy with the operating model in collaboration with AskCody ApS- Developed a complete and scalable Business Process Management Program for the order execution organization for Alfa Laval Aalborg to enable continuous improvement projects and initiatives.As a person, I am optimistic, driven, adaptable, social, outgoing, balanced, and a lot of fun!
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Business Central ConsultantJcd A/S - Al It-Teknologi Til ErhvervAalborg, Dk -
Junior Business Central ConsultantJcd A/S - Al It-Teknologi Til Erhverv Mar 2024 - PresentAalborg, North Denmark Region, Denmark -
Graduate ConsultantJcd A/S - Al It-Teknologi Til Erhverv Sep 2023 - Feb 2024Aalborg, North Jutland, Denmark -
Student Project ManagerAlfa Laval Oct 2022 - Jun 2023Aalborg, North Jutland, DenmarkResponsibilities:Project Management | Power BI Development | Business Process Management | Senior management support Impact:Managed a data warehouse and Power BI strategy project for the entire business unit | Developed and implemented a digitalized onboarding process for Alfa Laval DK/SE | Lead the improvement of a core business process as a part of a multi-function project team resulting in +10.000 EUR per year savings and decreased DPMO | Developed a complete and scalable… Show more Responsibilities:Project Management | Power BI Development | Business Process Management | Senior management support Impact:Managed a data warehouse and Power BI strategy project for the entire business unit | Developed and implemented a digitalized onboarding process for Alfa Laval DK/SE | Lead the improvement of a core business process as a part of a multi-function project team resulting in +10.000 EUR per year savings and decreased DPMO | Developed a complete and scalable Business Process Management Program for the order execution organization. Show less -
Project ManagerAlfa Laval Sep 2022 - Jan 2023Aalborg, North Jutland, DenmarkResponsibilities:Project Management | Power BI Development | Business Process Management | Senior management support Impact:Managed a data warehouse and Power BI strategy project for the entire business unit | Developed and implemented a digitalized onboarding process for Alfa Laval DK/SE | Lead the improvement of a core business process as a part of a multi-function project team resulting in +10.000 EUR per year savings and decreased DPMO | Developed a complete and scalable… Show more Responsibilities:Project Management | Power BI Development | Business Process Management | Senior management support Impact:Managed a data warehouse and Power BI strategy project for the entire business unit | Developed and implemented a digitalized onboarding process for Alfa Laval DK/SE | Lead the improvement of a core business process as a part of a multi-function project team resulting in +10.000 EUR per year savings and decreased DPMO | Developed a complete and scalable Business Process Management Program for the order execution organization. Show less -
Community ManagerCand Aug 2021 - Dec 2022Aalborg, North Jutland, DenmarkResponsibilities:Recruiting | Onboarding | Event management | Mentoring and talent development Impact:I recruit and onboard students from Aalborg into the Cand Business Academy and helps each individual in the transition from driven and skilled student to a value-creating student employee. Additionally, I am the head of the social and professional events we create and facilitate for the members of Cand. -
Student AssistantDet Nordjyske Mediehus Aug 2022 - Sep 2022Aalborg, North Jutland, DenmarkSupporting the implementation of a data warehouse solution for Power BI and the transition from Targit to Power BI. -
Technical Solution SpecialistAskcody Sep 2018 - Jul 2022Aalborg, North Jutland, DenmarkResponsibilities:Basic and advanced technical support | Internal and external troubleshooting | Customer relations |Product Development and Implementation | Colleague Onboarding and CoachingImpact:Built and managed Zendesk and Hubspot support ticket platform | Authored 250+ Help Center articles, guides, and FAQ's | Primary support agent for 100+ B2B customers | Created and facilitated technical and product-focused onboarding procedure for new colleagues | Drove the development… Show more Responsibilities:Basic and advanced technical support | Internal and external troubleshooting | Customer relations |Product Development and Implementation | Colleague Onboarding and CoachingImpact:Built and managed Zendesk and Hubspot support ticket platform | Authored 250+ Help Center articles, guides, and FAQ's | Primary support agent for 100+ B2B customers | Created and facilitated technical and product-focused onboarding procedure for new colleagues | Drove the development, implementation, and service of a key product segment Show less -
Technical Solution SpecialistAskcody® Jul 2016 - Sep 2018AalborgResponsibilities:Basic and advanced technical support | Internal and external troubleshooting | Customer relations |Product Development and Implementation | Colleague Onboarding and CoachingImpact:Built and managed Zendesk and Hubspot support ticket platform | Authored 250+ Help Center articles, guides, and FAQ's | Primary support agent for 100+ B2B customers | Created and facilitated technical and product-focused onboarding procedure for new colleagues | Drove the development… Show more Responsibilities:Basic and advanced technical support | Internal and external troubleshooting | Customer relations |Product Development and Implementation | Colleague Onboarding and CoachingImpact:Built and managed Zendesk and Hubspot support ticket platform | Authored 250+ Help Center articles, guides, and FAQ's | Primary support agent for 100+ B2B customers | Created and facilitated technical and product-focused onboarding procedure for new colleagues | Drove the development, implementation, and service of a key product segment Show less
Jacob Hougaard Christensen Skills
Jacob Hougaard Christensen Education Details
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Danish Grading System: 10 - Eu Ects: B -
Danish Grading System: 9,5 - Eu Ects: B -
Risskov GymnasiumDanish Grading System: 11,3 - Eu Ects: A
Frequently Asked Questions about Jacob Hougaard Christensen
What company does Jacob Hougaard Christensen work for?
Jacob Hougaard Christensen works for Jcd A/s - Al It-Teknologi Til Erhverv
What is Jacob Hougaard Christensen's role at the current company?
Jacob Hougaard Christensen's current role is Business Central Consultant.
What schools did Jacob Hougaard Christensen attend?
Jacob Hougaard Christensen attended Aalborg University, Aalborg University, Risskov Gymnasium.
What skills is Jacob Hougaard Christensen known for?
Jacob Hougaard Christensen has skills like Help Center Management, Help Desk Implementation, It Project Implementation, Microsoft Technologies, Cloud Computing, Active Directory, Office 365, Troubleshooting, Sales Engineering, Technical Support, Technical Writing.
Who are Jacob Hougaard Christensen's colleagues?
Jacob Hougaard Christensen's colleagues are Jasmina Reies, Jonas Lindhard Nielsen, Alexander Nordberg, Brian Kyndi, August Skoubo, Bob Gols, Bo Jepsen.
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