Jacob Heitzman Email & Phone Number

Hitchin, GB

• Business Process Optimization: Analyzed existing processes, identified issues and made recommendations for improvements.
• Stakeholder Management: Ability to assess and understand client needs and communicate recommendations for solution.
• Customizations and Integrations: Review and analysis of post-go live integrations for any potential bottlenecks or potential improvements to best business practice.
• End-User Training and Support: Provided training support during implementation phase, including management of Task Recordings and Testing.
• Project Go-Live Management: Created new legal entity, ensuring all fiscal reporting and client base fully integrated.
• Issue Resolution and Escalations: Responded to system related queries, coordinated, when necessary, with LCS and reported back to client to resolve issues.

Hitchin, England, United Kingdom

• Oversee team responsible for supporting the delivery of access control solutions
• Manage new and existing projects, using Dynamics 2012, from order intake to project completion
• Manage monthly support of approximately 200 active projects
• Collaborate with internal partners to ensure projects delivered to schedule
• Contract management of external general contractors and subcontractors to ensure payment
• Reporting of sales forecasting to directors for board updates

Hitchin, England, United Kingdom

• Create project sales proposal, using sales quotation, to maximize sales targets
• Liaise with sales team personnel for any amendments/revisions or health and safety concerns
• Communicate with customers to ensure proposal details accuracy
• Deliver accepted proposals to project delivery team
• Assist project delivery team with any queries related to specified stock or scheduling
• Submit reporting, as requested, to monitor productivity and accepted sales proposals

Hitchin, Hertfordshire

• Design the extension or renovation of residential dwellings
• Conduct property surveys to accurately draft home plan alterations
• Prepare feasibility studies to ascertain project cost, timeframe, and planning requirements as related to client requirements
• Present feasibility study to clients and facilitate moving forward to securing of design contract
• Assist with preparation of relevant planning drawings and documentation
• Submit planning and other statutory and third-party applications

Portland, Oregon, USA

• Direct the progress of between two to four multi-family housing developments
• Lead clients through feasibility studies; develop financial models; identify funding sources; coordinate financial work with development team to arrive at go/no-go decision
• Develop and maintain project budgets, including operating proformas, cash-flow statements and other financial models to inform decision making
• Prepare funding applications to secure public financing for projects, as well as, other State and Local Government funding sources
• Negotiate financing agreements for predevelopment, construction, and permanent loans, tax credits, and grant sources
• Coordinate draw processes to ensure funder disbursement requirements are met and projects comply with all regulatory requirements

Yakima, Washington, USA

• Lead the development of between two to six multi-family housing developments
• Represent client in appropriate project site search and negotiations of purchase
• Develop and maintain project budgets, including operating proformas
• Prepare funding applications to secure project financing; grant writing
• Assemble development team, including Architect and Contractor
• Manage construction oversight; weekly production and operations meetings; resolve project issues as Owner’s Representative

Master Of Arts - Ma, City/Urban, Community And Regional Planning

Bachelor Of Arts - Ba, Interior Design

Interior Design