Administered a Microsoft Windows Server environment of ~80 VMs using VMWare vSphereManaged Office 365 and Azure Active Directory tenantsReplaced host and SAN hardware as requiredAdministered Microsoft Active Directory and Group Policy for multiple domainsMaintained backup infrastructure with the use of Commvault

Manage and maintain multiple computer labs with various software and hardware configurations. Create and deploy computer images, and update older images. Aid in deployment of new hardware and software.

Answer customer questions relating to account based problems (e.g. password problems,incorrect information, account recovery). Handle basic in-house troubleshooting and escalate the problem when necessary. Assist customers with minor hardware and software problems.