Manage and/or direct communication from customers, subcontract installers, clients, and vendors within assigned region Measure installed cabinets and issue COs to subcontractors if needed Manage and notify Customer Service, Home Builder Operations and installation team of any scheduling, installation, delivery, or color changes Manage assigned subcontractor payroll weekly based on install status Manage pre-production tracking log daily Research and coordinate service/warranty requests within internal and external schedules Perform quality assurance walks for cabinet installations within assigned region Schedule/assign cabinet installations Verify ship and installation dates per builder's release and schedule Effectively perform data entry of customer orders using current Timberlake standardized processes and procedures

Generated and reviewed RFIsSent and reviewed submittals, approved subcontractor submittal packages and managed project schedules within assigned regionAttended weekly sub-contractor meetingsEffectively communicated with customers, vendors, subcontractors, and internal staff on project statusCollected critical field dimensions and updated architectural drawingsEvaluated jobsite progress and documented in Procore with photos and notations weekly in each accountMet with contractors on site to discuss irregularities from drawingsReviewed preventative care, maintenance and warranty information with customers at time of project completionPerformed QC/QA inspections after project installation was complete and managed punch list in appropriate platforms**Experienced in BlueBeam, ProCore and Salesforce.

Maintained customer accounts daily by inventorying and stocking appropriate product, as needed Managed weekly AR reportsIdentified opportunities to generate additional sales at each account Educated customers on new productsManaged weekly follow up with customers to ensure products and services meet their expectationsCollaborated with sales team to identify and grow opportunities within territory

Managed upgrades to projects resulting in an additional 8-10% of profit each quarter Scheduled and managed 10-15 sub-contractor crews per week for various trades Managed spa and landscape sales Prepared and remitted estimates for client review Supervised crew at the 7-acre project center and ordered inventory as neededManaged and oversaw permit process for all accounts and provided drawings adhering to each cities requirements over the DFW metroplex Submitted inspections throughout the project based on construction stageVerified weekly payroll for subcontractorsManaged pre-construction meetings prior to excavation with contractors, design team and clientsScheduled weekly client meetings to discuss and educate clients on next stages of their project

Served as field marketing and sales lead for nationwide event activations Managed event set up, and coordination with equipment and supply delivery at eventsProvided daily reports to office staff with new clientele information obtained while at eventsOversaw booth set up and design to meet local fire and safety codes