Jacob Holder work email
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Jacob Holder personal email
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With over 8 years of experience as a Senior Network Engineer, I have a passion for managing and optimizing complex network operations, ensuring the efficiency and security of our systems. I have a strong background in SDWAN, Cisco, Fortinet, and VMware's Velocloud technologies, and I enjoy researching and implementing cutting-edge products that can enhance our network performance and reliability. I am driven by the mission of Newtek Business Services Corp., a leading provider of business solutions and services to small and medium-sized businesses, and I strive to contribute to the success and growth of our customers and partners.In my current role at Newtek, I am responsible for maintaining firmware for essential infrastructure components, troubleshooting and resolving complex networking issues, and upgrading our network to a more redundant level. I work closely with support teams, internal stakeholders, and external vendors to ensure smooth and seamless network operations. I have also developed a strong acumen for troubleshooting, making me a key resource for network-related challenges and opportunities. Some of my significant accomplishments include enabling a faster and more secure data transfer for a large client, improving the user retention rate by 25%, and reducing the network downtime by 40%.
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Senior Network EngineerIpm Inc.Portland, Or, Us -
Senior Network EngineerNewtek Business Services Corp. (Nasdaq: Newt) Oct 2022 - PresentBoca Raton, Florida, UsManage and optimize complex network operations, ensuring the efficiency and security of our systems. A crucial part of my role is maintaining firmware for essential infrastructure components, researching and implementing cutting-edge products, and assisting support teams in identifying and resolving complex networking issues.One of my significant accomplishments has been upgrading our network to a more redundant level, significantly enhancing our system's robustness and reliability. I have developed a strong acumen for troubleshooting, making me a key resource for network-related concerns within the team.My passion for continuous learning and commitment to staying updated with the latest network technologies are central to my success in this role. As I continue to grow professionally, I look forward to leveraging my expertise in network management and problem-solving to further enhance the operational excellence in my organization. -
Senior Network EngineerCdk Global Jan 2019 - Oct 2022Austin, Texas, UsWorking with leaders in the networking space Cisco, Fortinet, VMware's Velocloud SDWAN within CDK's Research and Development team to identify potentially new technologies to bring into our customers networks. Working on an Agile time to research, develop, test and deploy new technologies. Supporting internal teams with complex issues within security and networking space. -
Technical Service ManagerWindstream Enterprise May 2018 - Jan 2019Little Rock, Ar, UsDeep understanding of the SDWAN network. Work directly with customers to ensure the SDWAN network is performing to their needs. In depth understanding of what our customers network does for them. Adjust policies on the SDWAN network to ensure top performance of the customers network. -
Network Implementation EngineerWindstream Nov 2016 - Feb 2018Little Rock, Ar, Us-Taking a customers design and implementing the design with in the companies network for MPLS, IPSEC, BIA and SDWAN -Strong knowledge of BGP, OSPF and other routing protocols Developed knowledge around Cisco and Adtran based equipment, with some knowledge of Fortinet equipment- Remedy Ticketing System, Telnet / SSH Clients, -Designed and Implemented CPE configurations for various hardware platforms. Within the designs using multiple routing protocols with a heavy focus on BGP, along with route filtering and redistribution.-Completed design and installation of network for MPLS and SD-WAN soluctions for our customers with voice and data, using multiple circuit types-Worked along with other departments and vendors to implement services and products for customers MPLS and SD-WAN networks-Assisted Sales engineers during talks with customers on the design of their network.-Provided PoC by configuring and installing Host CPE's and remote locations, as well as maintaining follow-up support for our turn up group.-Wokred with complex dynamic routing designs and turn-ups
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Cnoc TechnicianEarthlink Dec 2014 - Nov 2016Atlanta, Georgia, UsWork customer issues to completion using Remedy ticketing systemAdvise customer of diagnostic determination of issue, set exceptions of what to expect during repair, respond to any questions customers may have regarding their network.Work with outside vendors to assist in repairs of customers trouble, including but not limited to LEC's, ILEC's, customer techs.Work to resolve issues within the expected MTTR for provided service to customerTroubleshoot and diagnose xDSL, IPSEC, DS1's, DS3's, Frame Relay, Ethernet, etcWorked with a variety of routers supplied by Cisco, Adtran and Juniper -
Technical Resolution Specialist 2Earthlink Oct 2013 - Dec 2014Atlanta, Georgia, UsTroubleshooting for Earthlink MPLS Enterprise customers. Address connectivity issues within Layers 1-3 of the OSI model. Worked with local carriers to make repairs.
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Operations SpecialistUs Navy Sep 2001 - Feb 2003Washington, Dc, UsAssisted with the navigation of the ship during transitResponsible for tracking and identifying land and air contacts.Operated multiple UHF, and Sat radio communications
Jacob Holder Skills
Jacob Holder Education Details
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Portland Community College -
Itt Technical Institute-PortlandNetworking
Frequently Asked Questions about Jacob Holder
What company does Jacob Holder work for?
Jacob Holder works for Ipm Inc.
What is Jacob Holder's role at the current company?
Jacob Holder's current role is Senior Network Engineer.
What is Jacob Holder's email address?
Jacob Holder's email address is ja****@****ail.com
What schools did Jacob Holder attend?
Jacob Holder attended Portland Community College, Itt Technical Institute-Portland.
What are some of Jacob Holder's interests?
Jacob Holder has interest in Animal Welfare, Science And Technology.
What skills is Jacob Holder known for?
Jacob Holder has skills like Troubleshooting, Customer Service, Cisco Routers, Mpls, Cisco Technologies, Microsoft Office, Telecommunications, Networking, Microsoft Excel, Routers, Cisco Systems Products, Pppoe.
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