As an Order Handling Specialist at ABB, I bring a strong commitment to optimizing order management processes through efficient SAP and Salesforce usage. In this role, I ensure seamless order handling and data accuracy, enabling our team to meet high standards in customer service and operational efficiency. By leveraging my expertise in both SAP and Salesforce, I drive accuracy, consistency, and workflow efficiency throughout the order cycle.In addition to my role at ABB, I am actively pursuing a Bachelor’s degree in Cybersecurity from Western Governors University, expecting to graduate in September 2024. This program, along with my previous Bachelor’s degree in Criminal Justice from Virginia Commonwealth University, gives me a unique foundation in both cybersecurity and public safety, which I’m passionate about applying to streamline and secure operational systems.Driven by a focus on continuous improvement, I enjoy working collaboratively to solve complex problems, innovate processes, and build strong cross-functional relationships. My career goal is to deepen my expertise in order management and cybersecurity, with aspirations to contribute to innovative companies like ABB and Tesla.