Jacob J. Email & Phone Number

Bengaluru, Ka, In

Insights | Audits | Project Innovation
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Consumer Insights
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Digital Experience Audits
*******
Applied AI-Features & Products
Futures Concept Design
******
Leadership Coach, Workshops & Retreats
Fractional Leader (Internal Practice/BU)

Stake Holder Management . Strategic Planning . Product Innovation . Advisory . Collaborative Problem Solving . UXD/CX Practice People Management . Vendor Management

Bengaluru Area, India

Practice Leader for Dell - Global (Research & Experience Design) TeamsMobility Global Executive (core) team member.Dell's Mobility Portfolio Consists of overall Mobility & Digital Transformation experience, Go-to-Market, P&L Operations, pre-sales, practice and delivery for the theme while managing various global teams. Principal Solution Architect (Digital Transformation)* Engage with customers (Consulting, Workshops & Mapping) to identify digital/business transformation enhancements, Reports, Prototype / Strategy, Architect & Design to create experiences around Mobility, Social Media, Cloud, Analytics, AI, IOT across geographies.* Supporting Presales to collaborate with specialists across verticals to ensure all digital touch points are designed and continually optimized for a positive customer experience, engagement, and conversion.* UXD Strategy, Scope, Project Management, roadmap, effort estimation, delivery.* Product/Service - Innovation & Futures Research Strategy Report.* Principal Solution Architect for (UXD) $100 - $300 Million+ Digital Transformation global Project.Practice Leader.* Lead and ensure the UXD deliveries & Project Management directions are in alignment with business goals, expectations and budget. Mentor and support people to ensure UXD-led approach to building products within the Global Practice.* As an Individual contributor (Hands-On), Research / Analyze / strategize / Architect / Design / Prototype & Test (User,Usability) for multiple solutions in association with the internal & external teams, to bring together experience and innovation in Digital Space

Was engaged in designing multiple information technology & software products with scientific institutions to advance the state of art in Medical, Transportation, Entertainment, E-Commerce & Data Fields.As a researcher did collaborate extensively with Federal Governments, International Scientific Communities and research labs to help push forward the boundaries of innovation in IOT, Robotics & Applied Artificial Intelligence.With Gaming & AI LABS : Researching in Gaming Patterns / Artificial Intelligence / Robotics. User experience design for OEM specific TV Commerce / Health Tech & Virtual Fitting Rooms / Social Engineering and Business transformation Design for UXlabs.With Big Data & IOT specific R&D LABS responsibilities included Interacting with researches, inventors & scientists, had to define and create compelling user experiences in products & sensor based prototypes while researching & Innovating new addiction patterns.

Borqs / Sony / Samsung / Qualcomm / NCMCEND TO END UX DESIGN for mobile & tablet OEMS: Unified contacts app, unified messaging app, camera app, file manager app, back-up app, dialer app, Gesture based interactions & tablet redesign. Primary responsibilities involved engagements in User Research, UX Architecture Design & Visual Design. Working with UI developers, Issues resolution, designing for Android platform. HEALTH INFORMATION EXCHANGE Software / platform: The project aimed to create India's national information technology environment to support a nationwide integrated healthcare delivery model. - The environment connects patients, care providers (e.g. hospitals, clinics, and practices), trading partners (e.g. pharmacies, clinical laboratories, and imaging centers) payers, and other stakeholders across the private and public healthcare continuum nationwide. Define the Information architecture, interaction, highly-detailed annotated wireframes, high-fidelity mockups with detailed specifications for tablet & mobile .

Supporting in-house scientists/ innovators / product designers & technology researchers to develop new product experiences, lead cross-functional teams, managing new and existing products, Manage the software development process for new products Develop requirements, drive prioritization of features and takeoffs, specify feature specifications, and constantly evolve a well-groomed backlog, Champion the needs of the customer and business stakeholders, closely with engineering, user experience, customer marketing, customer service, and content to guide feature implementation and ensure that product goals are met. Proactively learn about business, competition, and customer segments.

Brand, Mobile : Primary responsibilities involved engagements with clients, Consulting, Issues resolutions translating marketing objectives into creative strategies, simultaneously fostering client relationship. Responsibilities included the brand & user experience of the product from initial explorations to actual rollout, collaborating with internal /external product managers, researchers, engineering / design managers & external agencies

Mobile : Did provide design inspiration and proactively led a team of Mobile, Web & Art /Developers at the day-to-day level, oversee the process and ensured the branding fits the overall image for our clients, Interpret Innovation strategy; develop proposed approaches that align with strategy, Initiate and stimulate ideas for and from everyone involved in the creative process and oversee execution, Review creative work designed by the Designer & Developer teams to ensure quality of design adherence to design guidelines and consistency with other design elements, ensure the project deliverable s are on schedule, in scope, and in budget. Primary responsibilities involved engagements with stack holders, managing the new mobile campaigns & service providers simultaneously fostering major client relations & innovation of new verticals in terms of value added services for telecom service providers.

Graduated In Interaction Design & Media Technology

Advanced Studies In 3D/2D Animation & Vfx