Jacob Jackson Email & Phone Number

Los Angeles, CA, US

Burbank, CA, US

• Revamped an internal tool used by Disney’s cybersecurity team to track their operations. Contract endsin October 2024.
• Built a notification system using Websockets and the Slack Messaging API to notify users oferrors in the app, new actions taking place, and the completion of a white hat hackingoperation.
• Brought the internal testing suite from 20% code coverage to 95+% code coverage using RSpecunit and integration tests
• Updated all gems used in the backend API app to the most recent versions, including bringingRuby from version 2.6.4 to 3.4.1 and Rails from version 5.0 to 7.0
• Refreshed admin portal so that admins can more easily track reporting concerns, keep AttackTactics in database in sync with standardized lift of tactics via MITRE, and can track users ofthe platform

Washington, DC, US

- Constructed an integration with Stripe, including in-platform checkout and payment history as well as a free trial program, to gain us our first paying customers for our Mingle product.- Converted our authentication system from Ruby ERB templates to React pages using JSON Web Tokens through Devise to more easily break our frontend out into a standalone.

- Created a “block explorer” (https://secretnodes.com) using Ruby on Rails for Secret Network to surface information relating to network usage, account balances, transaction feeds, governance results, and analytics to make it easier for users of the network to keep up with network health and activity. - Deployed the block explorer to a bare-metal linux.

Las Vegas, Nevada, US

- Created an environmentally friendly incentive system to allow customers to save money and earn rewards for “going green” by opting out of maid/cleaning service during their stay. - Designed an abandonment email system to incentivize customers who started the booking process but stopped before completing the booking to come back and complete their order..

Salt Lake City, Utah, US

• Created review analytics and statistics page using Google Charts
• Created review widget with google review schema for customers to embed on their website
• Helped solve customer churn issues by creating emails notifying customer support representative whenever customers become inactive and may be in danger of cancelling their membership.
• Created a monthly summary email that helps customers analyze their performance over the previous month and identifies areas for improvement
• Helped create whitelabeled platform for agencies wishing to repackage our product for their customers
• Created Sinatra worker to pull Facebook and Google reviews from third party service in order to offload some of the processing from the main platform

American Fork, UT, US

Signed on as a permanent employee of Skipio after they acquired SurveyLocal at the end of 2017.

Frisco, TX, US

Fort Worth, Texas, US

• Completely redesigned customer facing website with modern design concepts and personalized graphics.
• Built agent portal that allowed management team to disburse company information and training materials to agents quickly and effectively.
• Built in extra security for agent portal that only allowed access for new users after they had been explicitly approved by site admin.
• Provided ongoing site support for management team after initial project completion in the form of exception troubleshooting and building new features whenever requested.
• Optimized website for customer engagement and set up Google Analytics to track traffic.Environment: Ruby on Rails, Sinatra, HTML/CSS, JavaScript, jQuery

Plano, TX, US

Recruited physicians for locum tenens assignments throughout the country.Made 100+ cold calls per day to doctors and doctors’ offices.Constructed personalized presentations for each physician I worked with.Facilitated the credentialing process from start to finish.

Plano, TX, US

Generated new leads for senior recruiters from both internal databases as well as online lead sourcing. Relentlessly cold called doctors and ensured leads generated were high quality candidates.Developed personalized email templates for each job worked.Assisted in following up with candidates who had initiated the submission process.

Analyzed customer water samples in store, diagnosed issues, and recommended solutions for problems.Repaired Polaris automated pool cleaners that customers had brought in. Sold Jacuzzi branded products in store to customers looking for a hot tub. Assisted customers in finding the right part, brush, or chemical required to solve their problems. Worked at the.

Austin, Texas, US

As one of the first general employees hired, helped establish processes for detailing and prepping cars to be rented. One of two fleet techs trained on how to wire cars with the proprietary Bluetooth module required. Demonstrated high attention to detail while detailing interiors and washing cars. Helped organize cars and troubleshoot technical issues with.

Irving, TX, US

Sold advertising spots in Online Buyers Guides to businesses whose products are relevant to the customers of that particular buyers guide. Made cold calls to businesses and tailored sales presentations to fit each business’ specific advertising needs. Exceeded sales goals set by supervisor consistently over the course of the summer.

Certificate, Full Stack Web Development

Bachelor Of Business Administration (Bba), Entrepreneurship/Entrepreneurial Studies

Education record