Dynamic senior executive with extensive experience in retail merchandising operations and client services. Known for driving efficiency, achieving cost savings, and exceeding client expectations, I excel in building strong customer relationships, leading cross-functional teams, and managing large-scale projects.In my current role as Senior Vice President of Operations, I oversee national operations, implement best practices, align strategies with business goals, and lead digital transformation initiatives. Previously, at TNG, Division of JPG - Jim Pattison Group, I improved KPIs, managed post-acquisition transitions, and significantly increased annual revenue as Senior Vice President of Operations.During my tenure at RMSI – Retail Merchandising Services Inc., I held various leadership positions, enhancing customer satisfaction, reducing costs, improving project turnaround times, and managing a large division. Additionally, I led HR initiatives and coordinated nationwide projects.My strategic planning, operational leadership, and client management skills consistently drive growth and performance.
Listed skills include Microsoft Office, Customer Service, Microsoft Excel, Leadership, and 6 others.