Jacob Jaison
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Jacob Jaison Email & Phone Number

Key Account Management | Program Manager at Ecom Express Limited
Location: Delhi, India, India 6 work roles 3 schools
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Current company
Role
Key Account Management | Program Manager
Location
Delhi, India, India

Who is Jacob Jaison? Overview

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Quick answer

Jacob Jaison is listed as Key Account Management | Program Manager at Ecom Express Limited, based in Delhi, India, India. AeroLeads shows a matched LinkedIn profile for Jacob Jaison.

Jacob Jaison previously worked as Deputy Manager in Logistics & Customer Support at Ecom Express Limited and Assistant Manager in Logistics & Customer Support at Ecom Express Limited. Jacob Jaison holds Bachelor’S Degree, Ba Programme from Delhi University.

Company email context

Email format at Ecom Express Limited

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Ecom Express Limited

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Profile bio

About Jacob Jaison

Jacob Jaison is a Key Account Management | Program Manager at Ecom Express Limited. He possess expertise in team management, supply chain management, logistics management, microsoft word, microsoft office and 3 more skills.

Listed skills include Team Management, Supply Chain Management, Logistics Management, Microsoft Word, and 4 others.

Current workplace

Jacob Jaison's current company

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Ecom Express Limited
Ecom Express Limited
Key Account Management | Program Manager
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6 roles

Jacob Jaison work experience

A career timeline built from the work history available for this profile.

Deputy Manager In Logistics & Customer Support

Current

Gurugram, Haryana, India

Apr 2022 - Present

Assistant Manager In Logistics & Customer Support

Kapashera, Delhi, India

Backend Courier Logistics Support

Mar 2019 - Mar 2022

Sr. Executive - Customer Relationship Management

Gurgaon, India

Sr Executive - CRM

Aug 2017 - Mar 2019

Sr. Executive - Supply Chain Management

Gurgaon, India

  • Job Responsibilities:(Supply Chain – Management)
  • Expanding the reach of Surface logistics with maximum sellers possible, especially for large electronic appliances.
  • Opened centers for Packaging operations with third Party Primo, TCI and Express Solution in Delhi, Indore, Nagpur, Pune, Ahmedabad, Hyderabad, Lucknow, Mumbai. Packing centers cum warehouses are in the size range of.
  • Developed SOPs for smooth functioning in the packing centers in terms of warehouse operations, Packaging, logistics and technology and continuously improving.
  • Creating daily performance reports (using MySQL and Excel) as Dashboards and sharing with department heads.
  • Co-ordinating with different teams, Sellers, TPLs, customers to solve every kind of technical, operational issue.
Oct 2014 - May 2016

Executive Operations

Delhi/NCR

  • Job Responsibilities:(Operations Executives – Customer Support)
  • Coordination between Vendor and Consignor to meet the requirements. (Paper Work, Incomplete Details and any variations).
  • Billing Settlement (Octroi, ODA, COD/FOD & etc).
  • Ensuring timely Connection and Individual Consignments Deliveries. (Without TAT fail)
  • Preparing daily reports for the retrieval loads and closed/unclose issues.
  • Daily Reports on receiving incoming and outgoing loads via Air or Surface.
Aug 2012 - Sep 2014

Executive - Customer Service

Noida Area, India

  • (Customer Service Representative - Tele Sales Executive)Handle customer inquiries, complaints, billing questions and payment extension/service requests. Calm angry callers, repair trust, locate resources for problem.
  • Handling inbound calls from the viewers of the Web/TV Channel and dealing with the product.
  • Ability to presenting the product in such a convincing way which makes customers to purchase.
  • Ability to achieve given target in sales and revenue.
  • Providing information and satisfactory resolution to every aftersales call.
Nov 2009 - Feb 2012
3 education records

Jacob Jaison education

12Th, Arts

Nios

10Th

Delhi Tamil Education Association
FAQ

Frequently asked questions about Jacob Jaison

Quick answers generated from the profile data available on this page.

What company does Jacob Jaison work for?

Jacob Jaison works for Ecom Express Limited.

What is Jacob Jaison's role at Ecom Express Limited?

Jacob Jaison is listed as Key Account Management | Program Manager at Ecom Express Limited.

Where is Jacob Jaison based?

Jacob Jaison is based in Delhi, India, India while working with Ecom Express Limited.

What companies has Jacob Jaison worked for?

Jacob Jaison has worked for Ecom Express Limited, Conscient Football, Snapdeal, Dtdc Express Limited, and Homeshop18.

How can I contact Jacob Jaison?

You can use AeroLeads to view verified contact signals for Jacob Jaison at Ecom Express Limited, including work email, phone, and LinkedIn data when available.

What schools did Jacob Jaison attend?

Jacob Jaison holds Bachelor’S Degree, Ba Programme from Delhi University.

What skills is Jacob Jaison known for?

Jacob Jaison is listed with skills including Team Management, Supply Chain Management, Logistics Management, Microsoft Word, Microsoft Office, Research, Management, and Microsoft Excel.

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