Jacob Johnson

Jacob Johnson Email and Phone Number

Team Lead Customer operations at WebZap Technologies | Escalations Manager at Zapconn Business Solutions @ WebZap Technologies
hong kong, central and western district, hong kong
Jacob Johnson's Location
United States, United States
Jacob Johnson's Contact Details

Jacob Johnson work email

Jacob Johnson personal email

n/a
About Jacob Johnson

Performing a highly responsible job at Webzap Technologies to enhance my career as Customer Care Executive by becoming a valued member of your team. Highlights of Qualifications: + Exceptional experience in Customer service management +Good expertise in identifying and resolving project impacting issues +Proficient in Microsoft office programs, especially Excel, Word, and Outlook +Excellent customer service and communication skills +Amazing negotiation skills +Outstanding ability to resolve customer problems effectively

Jacob Johnson's Current Company Details
WebZap Technologies

Webzap Technologies

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Team Lead Customer operations at WebZap Technologies | Escalations Manager at Zapconn Business Solutions
hong kong, central and western district, hong kong
Website:
webzaptechnologies.com
Employees:
27
Jacob Johnson Work Experience Details
  • Webzap Technologies
    Team Lead Customer Operations
    Webzap Technologies Dec 2010 - Present
    New Jerysey, U.S.A
    +Evaluated and identified opportunities to improve process and customer experience. +Assessed customer needs and made arrangements adhering to company policies. +Handled upset and escalated calls. +Ensured all of new admission call activities are maintained according to guidelines. +Maintained and updated outbound call reports. +Assisted sales team with incoming requests for new services.
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  • Webzap Technologies
    Team Lead Customer Operations
    Webzap Technologies Dec 2010 - Present
    View
  • Zapconn Business Solutions
    Escalations Manager
    Zapconn Business Solutions Dec 2010 - Present

Jacob Johnson Skills

Team Leadership Team Management Leading Diverse Teams Team Building Teamwork Team Oriented Distributed Team Management Teamcenter Customer Service Management World Class Customer Service Building World Class Teams

Frequently Asked Questions about Jacob Johnson

What company does Jacob Johnson work for?

Jacob Johnson works for Webzap Technologies

What is Jacob Johnson's role at the current company?

Jacob Johnson's current role is Team Lead Customer operations at WebZap Technologies | Escalations Manager at Zapconn Business Solutions.

What is Jacob Johnson's email address?

Jacob Johnson's email address is ja****@****ies.com

What skills is Jacob Johnson known for?

Jacob Johnson has skills like Team Leadership, Team Management, Leading Diverse Teams, Team Building, Teamwork, Team Oriented, Distributed Team Management, Teamcenter, Customer Service Management, World Class Customer Service, Building World Class Teams.

Who are Jacob Johnson's colleagues?

Jacob Johnson's colleagues are Ada R., Iqra Anees, Bhuvan Sharma, Shiv Kumar, Jespa Mark, Ganjendra Singh, Feroz Jaffer.

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