Jacob Kidd Email & Phone Number

Newport, Wales, United Kingdom

In my role at the prestigious Celtic Manor I was an integral part of the retail and sales team and contributed to the overall guest experience at one of the most renowned golf courses in the world - 2010 Ryder Cup golf course. I provided exceptional customer service by assisting guests with their purchases and offering expert advice on a wide range of high-end golf merchandise, including apparel, equipment, and memorabilia. My responsibilities included managing inventory, maintaining the visual… Show more In my role at the prestigious Celtic Manor I was an integral part of the retail and sales team and contributed to the overall guest experience at one of the most renowned golf courses in the world - 2010 Ryder Cup golf course. I provided exceptional customer service by assisting guests with their purchases and offering expert advice on a wide range of high-end golf merchandise, including apparel, equipment, and memorabilia. My responsibilities included managing inventory, maintaining the visual appeal of the retail space, and ensuring that all transactions were handled efficiently. I consistently met and exceeded sales targets while also helping to create a welcoming and memorable atmosphere for guests from around the globe. My ability to engage with customers, understand their needs, and provide tailored recommendations contributed to the success of the retail operations. Show less

Newport, Wales, United Kingdom

As a Ticket Office Assistant at Newport County AFC, I played a key role in supporting the club's operations during my A-level studies. My responsibilities included assisting in the daily functions of the ticket office, where I provided excellent customer service to fans and visitors. This involved managing ticket sales, both in person and over the phone, handling inquiries, and processing payments efficiently.On match days, I took on additional responsibilities by supervising the… Show more As a Ticket Office Assistant at Newport County AFC, I played a key role in supporting the club's operations during my A-level studies. My responsibilities included assisting in the daily functions of the ticket office, where I provided excellent customer service to fans and visitors. This involved managing ticket sales, both in person and over the phone, handling inquiries, and processing payments efficiently.On match days, I took on additional responsibilities by supervising the ticket office operations. This required ensuring that all staff were well-prepared, tickets were distributed accurately, and customer issues were resolved promptly. My role also involved managing high-pressure situations, such as last-minute ticket sales and troubleshooting any ticketing issues that arose during the event.Throughout my time in this role, I developed strong communication and organizational skills, which were essential for managing the fast-paced environment of match days. My ability to remain calm under pressure and deliver excellent service contributed to the smooth running of the ticketing operations at Newport County AFC. Show less

Bachelor'S Degree, Banking And Finance, 2:1

Activities and Societies: Finance and Trading Society Football Boxing

A Levels, Business , Ict And Welsh Bacculaureate, A* , A* , A