Jacob Klausmeier Email & Phone Number

Leveraged a range of digital platforms and technologies to facilitate comprehensive distance learning solutions, streamline communication, and enhance overall educational and operational efficiency in a dynamic academic environment. Responsibilities include:- Utilizing the Canvas LMS and Zoom video conferencing admin functions to assist faculty and students with setting up and managing courses, answering questions, and resolving issues.- Coordinating with various departments and… Show more Leveraged a range of digital platforms and technologies to facilitate comprehensive distance learning solutions, streamline communication, and enhance overall educational and operational efficiency in a dynamic academic environment. Responsibilities include:- Utilizing the Canvas LMS and Zoom video conferencing admin functions to assist faculty and students with setting up and managing courses, answering questions, and resolving issues.- Coordinating with various departments and staff members to support ICLS’ distance learning initiatives, which included technical support for webinars, implementing orientation materials, and onboarding new faculty.- Working within the HubSpot CRM to create, update, and maintain forms, properties, email templates, workflow automations, and other important utilities on the HubSpot platform.- Completing IT tasks supporting ICLS at-large through Office 365, Wizer, JotForm, and other technologies. Show less

Managing and operating a Discord server of 150 active users focused around creative expression and exploration. This has involved:- Establishing and fostering an online community through culture-setting and norm enforcement.- Overseeing a staff team of 4 moderators, including all involved processes of hiring, training, delegating tasks, and resolving disputes.- Organizing and managing events and discussions meant to educate users on policy, plans, and involvement.- Regularly… Show more Managing and operating a Discord server of 150 active users focused around creative expression and exploration. This has involved:- Establishing and fostering an online community through culture-setting and norm enforcement.- Overseeing a staff team of 4 moderators, including all involved processes of hiring, training, delegating tasks, and resolving disputes.- Organizing and managing events and discussions meant to educate users on policy, plans, and involvement.- Regularly organizing meetings with fellow staff to discuss potential improvements and policy changes based on collected data.- Helping users understand server processes, policies, and features on the Discord platform.- Creating and implementing branding material, including logos, banners, typecases, etc. Show less

Cedar City, Utah

Organizing projects and initiatives with Canvas and other software to build online educational courses and learning resources while engaging with faculty, students, and staff to assist with and provide technical and pedagogical support for their use of Canvas and other educational tools. Responsibilities including:- Utilizing Canvas Learning Management System (LMS) admin back-end to assist faculty, staff, and students with answering questions or resolving issues regarding Canvas and… Show more Organizing projects and initiatives with Canvas and other software to build online educational courses and learning resources while engaging with faculty, students, and staff to assist with and provide technical and pedagogical support for their use of Canvas and other educational tools. Responsibilities including:- Utilizing Canvas Learning Management System (LMS) admin back-end to assist faculty, staff, and students with answering questions or resolving issues regarding Canvas and related technologies.- Importing enrollment course materials utilizing in-built Canvas tools and external software (SIS Importing, Respondus).- Creating materials to assist and teach users how to use Canvas, integrated technologies, and other resources provided by CTI.- Creating and adjusting course content to increase accessibility and bring it into compliance with ADA, W3C, and A11Y standards.- Communicating with vendors to resolve issues and better understand the technologies, including Flip, Proctorio, Unicheck, and Zoom.- Assisting educational technology staff with a variety of other projects as they arose, including: (1) Testing new features and software to streamline internal processes, (2) utilizing the Canvas LMS API via Python to accomplish basic tasks, and (3) leveraging natural language AIs to speed up and improve copy development and refining. Show less

Worked with MediaWiki & VPS to setup and maintain IIWiki.com. Using MediaWiki to facilitate user engagement. This included:- Creating wiki pages using HTML/CSS to improve usability, interactivity, and visual coherence.- Assisting large numbers of users with operating the site and troubleshooting issues as they arose.