Jacob Kreutzer Email & Phone Number

Seattle Metropolitan Area, Washington, United States

• Account #1 (CONFIDENTIAL):
• Operational Design, Troubleshooting: Worked as operations designer, streamlining operational friction between a sustainability startup and existing business (Warehouse/Logistics). Designed new workflows for existing.
• Collected and analyzed data for existing operations to reduce the amount of legwork required by the startup to achieve research results. Accelerated startup launch milestones by 2 months. Account #2: (CONFIDENTIAL)
• Crisis Management + Intervention: An unprecedented growth curve at an aging business required upskilling of new management, redesign of distribution practices and procedures, redesign of inventory management processes.
• Leadership Coaching - provided leadership coaching to rising COO who lacked visibility into team workloads. Built new visibility/task-tracking system, and helped COO establish frameworks and protocols for checking in.
• Systems Building - It became evident that the team's Trello boards needed to be overhauled to meet their new needs; Re-built Trello boards and trained COO on how to use, manage and coach new system.

Seattle, Washington, United States

• Streamlined all pre- and post-sale activities that were impeding new client acquisition and project execution. Provided integrative business structure for more seamless operations.
• Created and implemented management structure
• Created and implemented improved company financial analysis report
• Created/implemented scorecard identifying key metrics/tracking company performance weekly across all areas of the company
• Architected and trained new processes for managing projects, inventory, and assignments
• Built in automations to existing SmartSheet tracking systems, improving operational efficiency by 4x.

Seattle, Washington

• Helped implement the Entrepreneurial Operating System (EOS). Trained managers EOS, leading to an increase in profit by 90% and ESAT by 10%
• Increased employee headcount by 30% and increased employee retention by 25%
• Decreased the sales cycle timeline by 35% and project launches by 60%, increasing client satisfaction and raising the average project margin by five points
• Optimized productivity by implementing a new ERP. This increased visibility and further streamlining, systemized and automated purchasing, inventory, production, and vendor management
• Helped to launch two new divisions which total over 75% of the company’s revenue
• Directly managed managers of seven verticals, over 65% of the company (project management, estimating, purchasing, planning, production, inventory, and shipping)

Seattle, Washington, United States

• Leveraged experience in fabrication, machining, installation, and project management to help launch the company’s first Business Development Team
• Partnered with executives to launch the company’s first CRM, capturing a funnel of over $6MM
• Closed the largest design-spec-build contract in the company’s 10 year history, worth over $400k, in the first six months of hire
• Worked with multi-million dollar clients to deliver creative signage solutions based on deep industry knowledge

Seattle, Washington

• Collaborated to build and run the company's first new division. In the first six months, this division generated 60% of the company’s revenue, retaining over 30 recurring clients across the US.
• Created scalable processes to accommodate company’s rapid growth - 5 to 30 employees in two years
• Collaborated to roll out new ERP systems, giving visibility and efficiency to over $4MM of current orders

Seattle, Washington

• Fabricated interior and exterior illuminated and non-illuminated signage
• Fabricated channel letters, bending returns, attaching faces/backs and attaching to raceways/cabinets
• Assembled various types of signage
• Wired electrical signage, installed LEDs and insured illuminated signage was built to UL standards
• Advised on design development and technical drawing creation
• Responsible for maintenance of over $800k in machinery