As a Technology Director for Solution Advisory (PreSales), I lead technical sales engagements that demonstrate key business values for Global 500 clients across all verticals, including Healthcare, Banking/Financial Services, Insurance, Energy, Tech, Public Sector and Industrial. Critical technological engagement won deals valued between 500k and 2MM ARR. Regularly achieved annual sales targets exceeding 10MM in ARR.I leverage a deep understanding of industry standards such as Microsoft Technologies like Azure Hosting, OpenAI APIs, .NET Framework, ASP.NET, C#, SQL Server, as well as knowledge of identity provider protocols like SAML2.0, OAuth, OpenID and WS-Federation, in addition to SOC1/2 and ISO compliance standards. As part of my role I respond to Technical RFP/RFI’s, IT, AI, security and compliance questionnaires, INFOSEC documents and provide technical guidance and solution design assistance to the SA team. I bring excellent presentation and articulation skills along with over a decade of software engineering, architecture and people-managing skills to each engagement.I work across all verticals: Healthcare/Pharma, Banking/Financial Services/Insurance, Technology/Retail, Industrial, Public Sector, Retail/Consumer Packaged Goods, Telecommunications, Media & Technology / Consulting, and Growth. These verticals are global, including all US, EMEA and European customers and prospects. I partner with internal and external resources, from customer advocacy and customer service, product, and engineering teams to solution integration partners like Accenture, Deloitte, SAP, PWC, CloudMoyo and others. Through coordination and discovery I am able to spearhead use-case design and analysis providing tailored technical solution presentations to customers and prospects.

Advanced to lead a Sales Engineering division composed of Sales Engineers and Sales Analysts with a focus on improving customer acquisition, retention and platform efficiencies covering a global scope. Engaged with VP and C-level senior leadership to develop strategic initiatives and execution plans around the Sales organization’s internal and external stakeholders. Defined, quantified and analyzed market dynamics. Fulfilled needed roles as a leader and an individual contributor, leveraging a career of software engineering, customer service and sales.• Partnered with internal HR and external recruiters, created accurate job descriptions to attract, hire and retain top talent within Sales Engineering division. Established a competitive Sales Engineering force by offering aggressive compensation, desirable benefits packages performance-driven sales-incentive programs. Grew division by 100%.• Performed performance reviews, one-on-one meetings, and maintained an open door policy to ensure effective communication and feedback loops were maintained. Improved policies and practices resulting in 200% improvement in department productivity. Defined the sales engineering engagement cycle and developed standards for customer engagement from Sales Engineering. • Lead a highly technical cross-functional team initiative to engage with select clients to empower and engage with them through a full Sales and Marketing program bringing them onto ClickBank as well as improving awareness of their products and companies throughout the affiliate marketing space. Successfully engaged with 8 7-figure+ clients in the first year. • Drove change and championed key initiatives through the software development lifecycle to directly impact revenue growth such as enhanced analytics platform, easier to use order forms, better customization site-wide, enhanced API and data-transfer functionality, and custom integrations to global 3rd party platforms.

As a Sales Engineering Manager, I lead a team of pre-sales Engineers who engaged with existing platinum clients, prospects and channel partners to understand and assess customer requirements, prepare and present demonstrations of ClickBank's technologies and addressed and overcame technical objections that arose throughout the sales process. I lead efforts to champion solution innovation, working across the organization to identify the right assets and tools to drive customer adoption.▸Hired, coached and drove a high performance sales engineering team to deliver against self-developed goals while prioritizing an outstanding customer experience to customers and prospects.▸Worked with the team to ramp up adoption in the late cycle. Created activities (e.g. identifying and handling key customer technical questions and objections) and develop the strategy to resolve technical impediments and scoped out engineering workloads.▸Owned technical aspects of solutions to include such activities as managing product and solution briefings, enhancement prioritization, UX/UI development, proof-of-concept work, and the coordination of supporting technical resources.▸Prepared and delivered product messaging in an effort to highlight ClickBank's value proposition using techniques to include whiteboard and slide presentations, product demonstrations, tools page development and documents.▸Made recommendations on integration strategies, enterprise architectures, platforms and application infrastructure required to successfully implement a complete solution providing best practice advice to customers to optimize ClickBank's effectiveness.▸Advised other departments and areas from the Sales Department perspective on Product Roadmaps, Bugs, and friction and time reduction for onboarding key clients to the ClickBank platform.

Using exclusively open-source technologies, tools and services such as: Atom, SublimeText, GIMP, FileZILLA, PHP, JQuery, Bootstrap, AngularJS, CSS3, HTML5, and design concepts such as Google's Material Design, Responsive Design and Minimalism built web-based tools and video tutorials to assist with vendor onboarding and reduce time-to-market for product releases. ▸Responsible for technical facets of onboarding key clients to company SaaS platform.▸Responsible for troubleshooting client issues and implementing solutions.▸Trained internal teams on product features, enhancements and integration requirements.▸Translated customer requirements and explained product use cases to address client needs.▸Reviewed and tested product releases, cross-platform compatibility and client interfaces, driving change and feature updates on key platform components such as Order Form, Instant Notifications, ClickBank Vendor tools and 3rd party integrations.

Utilizing 70+ tools and languages, built scalable distributed data systems for the largest issuer processing company.▸Managed, designed, scoped, implemented, tested and documented internal software solutions using Java, SQL, MessageQueues, SOAP, XML, WSDLs, XSDs and TIBCO BusinessWorks for the TSYS Enterprise Service Bus▸Lead numerous training opportunities, meetings and internal consultations.▸Reviewed highly-varied code for internal consistency, best practice implementation, and to prevent software exploits, flaws and known vulnerabilities. Lead RTC adoption on team with first projects and documentation.▸Analyzed and advised management on security, scalability and infrastructure requirements for PCI-DSS compliance, upgrades and new project implementations.▸Lead highly complex financial industry SaaS/IaaS project releases from development through production following internal ITSM processes and procedures.▸Worked with numerous clients, internally and externally across numerous enterprise-wide initiatives for financial services, alerts, and emerging technologies such as ApplePay.

Fulfilled city needs as a web architect, web application developer, and graphic designer.▸Managed, designed, scoped, implemented, tested and documented numerous internal and web-based software applications using C#, VB, SQL, SOAP, PHP, HTML, WSDLs, XSDs and JQuery for the City of Nampa Idaho▸Acted as web architect/systems administrator/database administrator for city internet and intranet solutions including hardening, PCI-DSS compliance, timesheets/HR Data and security analysis including recommendations and implementing solutions▸Lead and implemented self-sufficient hosting of all city-related websites, databases and applications by standing up a full rack-mounted Microsoft Windows server farm, load balancer, firewall, DNS and SQL Servers in a new DMZ▸Lead security initiatives and reviews of website code, internal code and databases for regulatory compliance▸Lead and implemented credit-card processing, SSL encrypted building permit gateway that tied to internal building department tools and systems for enhanced and streamlined building department permitting process.▸Built numerous internal financial tools and systems for exporting data between departments and external vendors▸Built internal public safety tools and portals for communication, training and evidence collection