Jacob Leonard Email & Phone Number

• Exceptional Customer Service: Demonstrate a commitment to providing outstanding customer service to both customers and co-workers, emphasizing the importance of positive interactions. • Golf Cart Maintenance: Diligently prepare golf carts for the daily use of over 100 members before each round. Tasks involved thorough cleaning, gassing, and stocking of carts, with attention to detail based on the anticipated number of rounds per day. • Driving Range Attendant: Oversee the… Show more • Exceptional Customer Service: Demonstrate a commitment to providing outstanding customer service to both customers and co-workers, emphasizing the importance of positive interactions. • Golf Cart Maintenance: Diligently prepare golf carts for the daily use of over 100 members before each round. Tasks involved thorough cleaning, gassing, and stocking of carts, with attention to detail based on the anticipated number of rounds per day. • Driving Range Attendant: Oversee the practice area and manage the retrieval of practice balls. This role contributes to the overall experience of golfers, guests, and potential members using the driving range. • Communication: Effectively communicate relevant information to team members and supervisory staff regarding daily duties. Clear communication is crucial in a team-oriented environment. Show less

Round Rock, Texas, United States

• Customer Experience: Welcomed an average of over 100 guests daily with a professional, prompt, and courteous manner, ensuring a positive arrival and departure experience through clear explanations of the valet process. Managed cash transactions accurately and securely, building trust and accountability with guests. • Guest Assistance: Assisted guests with their luggage and provided information about the resort, nearby attractions, and dining options. • Issue Resolution: Addressed… Show more • Customer Experience: Welcomed an average of over 100 guests daily with a professional, prompt, and courteous manner, ensuring a positive arrival and departure experience through clear explanations of the valet process. Managed cash transactions accurately and securely, building trust and accountability with guests. • Guest Assistance: Assisted guests with their luggage and provided information about the resort, nearby attractions, and dining options. • Issue Resolution: Addressed and resolved any guest concerns or issues related to valet services, ensuring a high level of customer satisfaction and retention. • Traffic Management: Ensured the orderly flow of vehicle traffic to prevent accidents or damage, contributing to a safe and organized parking environment. • Training Responsibility: Took on the responsibility of training new employees, leveraging strong communication and interpersonal skills to effectively pass on knowledge and skills. Show less

Austin, Texas, United States

• Customer Assistance: Assisted 20 to 30 customers daily who faced challenges related to hearing, vision loss, cognitive speech or mobility needs. Helped customers with daily living requirements, which included tasks such as scheduling doctors’ appointments, Social Security appointments/issues, rides, food delivery, and resolving various other problems they were facing. • Communication Tools: Used specialized tools to address communication barriers, enabling effective interaction with… Show more • Customer Assistance: Assisted 20 to 30 customers daily who faced challenges related to hearing, vision loss, cognitive speech or mobility needs. Helped customers with daily living requirements, which included tasks such as scheduling doctors’ appointments, Social Security appointments/issues, rides, food delivery, and resolving various other problems they were facing. • Communication Tools: Used specialized tools to address communication barriers, enabling effective interaction with customers facing multiple challenges. • Exceptional Customer Experience: Delivered an exceptional customer experience by actively listening to customer needs with empathy and attentiveness. Simultaneously typed and documented essential information to ensure accurate and thorough communication Show less

Austin, Texas, United States

• Exceptional Customer Service: Demonstrated a commitment to providing outstanding customer service to both customers and co-workers, emphasizing the importance of positive interactions. • Golf Cart Maintenance: Diligently prepared golf carts for the daily use of over 200 members before each round. Tasks involved thorough cleaning, gassing, and stocking of carts, with attention to detail based on the anticipated number of rounds per day. • Driving Range Attendant: Oversee the practice… Show more • Exceptional Customer Service: Demonstrated a commitment to providing outstanding customer service to both customers and co-workers, emphasizing the importance of positive interactions. • Golf Cart Maintenance: Diligently prepared golf carts for the daily use of over 200 members before each round. Tasks involved thorough cleaning, gassing, and stocking of carts, with attention to detail based on the anticipated number of rounds per day. • Driving Range Attendant: Oversee the practice area and managed the retrieval of practice balls. This role contributes to the overall experience of golfers, guests, and potential members using the driving range. • Communication: Effectively communicate relevant information to team members and supervisory staff regarding daily duties. Clear communication is crucial in a team-oriented environment. Show less

Medical Insurance Specialist/Medical Biller

Bachelors Degree, Business Administration And Management, General, 4.0

Cybersecurity