Jacob Lockard Email & Phone Number

Georgetown, Ky, Us

-Utilizing Intune, this position requires assigning software to device groups which would install any needed software remotely. Position requires ensuring that devices are compliant and have proper configuration policies applied before deployment.-Azure Active Directory management and troubleshooting, including provisioning licenses with the help of OKTA, diagnosing issues with user accounts and making sure the user is in the right groups and OUs, using bitlocker keys to unlock devices, and reporting any suspicious activity found in the security reports.-Familiar with using Jira for tracking ticket progress while completing tasks. Once a ticket is completed, instructions are immediately created and stored in Confluence.-Responsible for troubleshooting HP network equipment such as verifying settings and mapping the local network.

Georgetown, Kentucky, Us

Accomplishments: facilitating a recycling contract to eliminate liability with improperly disposing of IT assets, assisting in rolling out a replacement helpdesk, and integrating new handheld scanners into Mobicontrol to replace the old aging units. Other tasks and competencies include the following:-Completed support tickets for Microsoft Desktop and server OS. Includes basic troubleshooting of virtual machines using tools such as PowerShell to pull information such as users in each group, the Registry Editor to correct errors in software configurations, task manager to end tasks and user sessions, and event viewer to read errors and relay information on a particular issue and the time it occurred.-Tasked with the setup and provisioning of zero trust clients and SSTP tunnels that allowed users to remotely connect to virtual machines.-Responsible for creating user accounts in Active Directory. Involves users being created in the proper OU applying group policies that are appropriate for the user, assigning security groups, and assigning email distribution groups.-Responsible for working with Azure Active Directory. tasked with making sure replication from local Active Directory to Azure Active Directory was completed, and licenses were assigned. -Responsible for in-house Security Manager. Rights and groups are assigned so that a user can access web pages and are restricted from what data they are able to see. This system uses a T-SQL back end, so it is at times necessary to write queries to produce reports on assigned rights among other uses.-Responsible for Setting up and troubleshooting handheld Android scanners using MobiControl MDM software to provision applications and security controls to devices, usually at remote locations.Responsible for troubleshooting Cisco routers and switches using Cisco CLI in order to find port status and configuration. Issues are escalated to an Admin who makes the requested changes.

Louisville, Ky, Us

-Responsible for multiple client environments and am expected to work with data backup technology, Thin Clients, Remote session brokers, and managing server issues in the event of a failure. Heavily detailed and organized documentation is an absolute must.-Responsible for troubleshooting issues in a Citrix environment, including troubleshooting app deployments and making sure that FSLogix is properly attaching storage to remote user’s sessions. I was also tasked with troubleshooting ESXI servers, and reaching out to third party support or escalating tickets once the task required specialist skill sets.-Using Azure, user accounts were created and given proper group rights. In the event that a customer uses a hybrid system, I would also need to make sure the user is in the correct OU for their role and location, and that each OU has properly configured Group Policies applied depending on the organization’s needs.-Expected to be familiar with multiple Network configurations, with an emphasis on configuring Cisco Routers, Switches, and Meraki wireless devices. Some companies required configuring a Point-to-point VPN utilizing Fortinet hardware in order to troubleshoot spoke locations limited to thin client devices only.-Administered Mimecast email filtering services, including creating rules, adding exceptions, and approving emails that users themself could not release due to security risks.

Georgetown, Kentucky, Us

Completed support tickets for Microsoft Desktop and server OS. Includes basic troubleshooting of virtual machines using tools such as PowerShell to pull information such as users in each group, the Registry Editor to correct errors in software configurations, task manager to end tasks and user sessions, and event viewer to read errors and relay information on a particular issue and the time it occurred.Responsible for creating user accounts in Active Directory. Involves users being created in the proper OU applying group policies that are appropriate for the user, assigning security groups, and assigning email distribution groups.Responsible for working with Azure Active Directory in a blended Hybrid environment. tasked with making sure replication from local Active Directory to Azure Active Directory was completed, and licenses were assigned. Also involves giving users the right to view and manage former user mailboxes when necessary.Responsible for in-house Security Manager. Rights and groups are assigned so that a user can access web pages and are restricted from what data they are able to see. This system uses a T-SQL back end, so it is at times necessary to write queries to produce reports on assigned rights among other uses.Administered Mimecast email filtering services, including creating rules, adding exceptions, and approving emails that users themself could not release due to security risks.

Georgetown, Kentucky, Us

Position Summary: As a Business Intelligence Developer at VASCOR, I will be responsible for designing and developing analytical solutions using Microsoft business intelligence tools for deploying data visualizations, reporting and analytical insights. In this position, I will partner with leaders across the organization to support their data and reporting needs which will enable them to plan and grow their business.Position Responsibilities:Gather business reporting requirements from diverse group of business usersDeveloping, deploying, debugging, monitoring and troubleshooting BI analytical solutionsWriting relational and multidimensional modelsDevelops and maintains data marts, data cubes and queriesSkills:Microsoft OfficeSQLStrong written, oral, presentation and project management skills.Ability to work efficiently, under pressure, within tight deadlines.Self-starter; willing to take on new tasks and be exposed to different areas of responsibilityVisual Studio 2008 or laterStatistical and analytical modeling.Ability to develop strong partnerships across a multi-layered organization