- Primary resource for employee service needs- Facilitate hiring, separation and disciplinary processes- Running payroll and administering health care benefits- Employee engagement and mentorship- Digital platform management and book keeping through Quickbooks

-Creating weekly employee schedules while managing time-off requests.-Supervising store associates and product/service quality control.-Customer service and salesmanship.-Skilled in dealing with customer complaints and conflicts.-Inventory management and customer data base maintenance.

-Managing multiple customer accounts, including Rubbermaid products, and ensuring that customer orders were processed correctly and efficiently.-Responsible for requested products to be pulled from stock in the warehouse, and then delivered through various shipping agencies to reach the customer.-Answering phones, booking appointments, screening incoming mail, and assisting my co-workers in various tasks in order to ensure that all matters of business were finished in an appropriate… Show more -Managing multiple customer accounts, including Rubbermaid products, and ensuring that customer orders were processed correctly and efficiently.-Responsible for requested products to be pulled from stock in the warehouse, and then delivered through various shipping agencies to reach the customer.-Answering phones, booking appointments, screening incoming mail, and assisting my co-workers in various tasks in order to ensure that all matters of business were finished in an appropriate time schedule. Show less

-I worked primarily in an office setting answering phone calls from AAA customers whose cars had broken down or were having serious problems.-Learned how to be quick and efficient in obtaining all the necessary information and recording it, in order to send necessary service for their safe recovery.