Jacob Maitha Email & Phone Number

Dubai, AE

Dubai, United Arab Emirates

Speaking with customers over the phone or emailCreating individual bookings for each customer's rental.Organizing bookings to ensure adequate availability of cars for other renters.Updating the agency's inventory each time a customer takes a car from the lot.Educating customers about various car models.Moving cars around the lot to bring them to customers.

Dubai, United Arab Emirates

• Assist guests with check-in & check-out processes.
• Provide guests with required information, and accommodate them during their stay in an attentive, courteous and friendly manner.
• Act as the first point of contact for our guests, vendors, and, occasionally, our owners within a local management office.
• Be responsible for taking incoming phone calls, occasional outbound calls, and responding to emails or chats daily from guests who have questions or concerns about a reservation, statement or other concern.
• Assist with the creation and delegation of maintenance and housekeeping tickets (If applicable).
• Verify unit availability to assist with scheduling vendor or realtor visits.

Dubai, United Arab Emirates

• Greeting guests/customers
• Manage guest/customer complaints
• Taking messages
• Managing mail, luggage, and deliveries
• Perform basic administrative/secretarial/reception duties
• Running errands to assist guests

United Arab Emirates

• Being able to know how to handle the fire alarm system.
• Meeting and greeting all visitors, signing them in/out of the visitor note book, issuing visitors badges and informing relevant staff promptly of their arrival.
• Maintaining a detail log of all visitors in case of security breaches or emergency evacuations.
• Assist the local authorities if any VIP arrives or in case of emergency.
• Handling all post courier deliveries and resolving infrastructure issues.
• Conduct audits and inspect operational procedures, shortage control procedures and safety issues.

Nairobi, Kenya

1.Verification of customer’s documents as required for a car rental2.Responsible for all charge cards and vouchers3.Maintain a constant check on all vehicles under my control and make sure that they are in contact before and after customer use4.Monitor the availability of vehicles for reservations and walk-in customers5.Assist customers for their enquiries.

Certificate, Computer Studies

High School Diploma

The Kenya Certificate of Secondary Education (KCSE) examination is an examination that is offered after four year cycle in secondary.

Primary Certificate

The Kenya Certificate of Primary Education is a certificate awarded to students after completing the approved eight‑year course in primary.