Jacob Marshall Email & Phone Number

Horsham, Gb

Remote Uk

Leveraging my expertise in Instem's drug discovery software portfolio to aid the implementation process from presales to post implementation support.Providing expertise to pre-sales - I act as a product expert for the pre-sales team, lending my hands on experience to the team by helping to set up and deliver demonstrations and estimates to the client.Identifying product requirements - I liaise with key customer stakeholders to identify areas of business need that can be met by our products, and translate these into requirements for the project.Product implementation - working on product deployment, ensuring that requirements are being met, regularly checking in with project stakeholders to update on progress and ensure scope is maintained.Data migration to new systems - ensuring a smooth transition to the new product platform by utilising data transfer tools such as SQL to migrate existing data to new systems.Providing product training and documentation - writing and delivering customer training and ensuring that delivered solutions are fully documented both for the end user and for ease of future technical changes.

Responsible for production and packaging of product as well as recipe and process development. My goal was to use scientific methodology to ensure compliance with tight production deadlines and compliance with high QC standards.

Remote Uk

Technical implementation of Employee Benefit systems using SQL and C++ for the Global Solutions Team, project management and guiding direction of future product development.

Working closely with clients and colleagues to design and deliver solutions for data analysis and storage in the Pharmaceutical industry. Configuring and administering the companies Atlassian instance.

Guildford, United Kingdom

Working in collaboration with the development team to ensure products meet quality standards before release and that customer issues are resolved swiftly, working with customers to help them resolve questions and report software defects and enhancements.