I'm Jacob Masse, and I thrive at the intersection of cybersecurity and software development. As the Director of Operations at TrazTech Solutions LLC, I wear many hats—whether it’s building strong client relationships, securing digital assets against cyber threats, or driving innovative projects from conception to completion.With over four years in the tech industry, I've honed my skills in full-stack development, penetration testing, and secure coding practices. My journey through roles as a freelance software developer, security engineer, and technical product lead has equipped me with a deep understanding of both the technical and strategic aspects of running a tech-driven business.At Parrot CTFs, I had the opportunity to dive into the world of Capture The Flag challenges, sharpening my expertise in exploitation techniques, cryptography, and reverse engineering. This hands-on experience has been invaluable in tackling real-world cybersecurity challenges with confidence and precision.I’m passionate about staying ahead of the curve in the ever-evolving cybersecurity landscape. Whether it’s collaborating with offensive security teams, managing complex development environments, or leading business-critical operations, I’m driven by a commitment to excellence and a desire to make technology more secure and efficient for everyone.Let’s connect!
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Head Of ProductHumera TechnologiesWindsor, On, Ca -
FounderTraztech Solutions Llc Apr 2022 - PresentTrazTech Solutions is a software development and SaaS company. TrazTech Solutions operates many different products and services, including BrilliantHost (https://brillianthost.net), SwiftSolvency (https://swiftsolvency.ca), and our parent company's software development operations (https://traztech.ca).- Build & establish relationships with clients and prospects - Secure all company assets and client work product against cyberattacks- Manage and oversee day-to-day operations of the business- Collaborating with contractors/freelancers to efficiently complete client work- Maintaining our public presence and relations- Pursuing new marketing and sales strategies and optimizing to drive new revenue- Identifying and capitalizing on new opportunities in the market- Efficiently collaborating with partners to move the business forward- Developing systems to improve the efficiency of our operations -
Technical Consultant To C-SuiteParrot Ctfs Aug 2023 - Present- Provided on-demand technical consulting and support for the development of new cybersecurity training modules and features.- Advised on best practices for platform security, including vulnerability assessments and mitigation strategies.- Assisted in the optimization and scaling of platform infrastructure to support increased user traffic during CTF events.- Collaborated with developers to resolve urgent technical issues and implement real-time solutions during live competitions.- Offered guidance on integrating advanced cybersecurity tools and techniques into training exercises and user challenges. -
Application Security EngineerParrot Ctfs Jul 2022 - Aug 2023- Worked closely with the CEO to crush company goals in development and security.- Worked with third-party software/API wrappers such as Proxmox, Stripe, Jumpcloud, and Todoist and implemented them with security in mind.- Implemented features into Parrot CTF's development, staging and product environments on frontend, backend and database applications using up-to-date technology.- Configured servers in the cloud with Ubuntu and Debian-based operating systems.- Securely set up web servers, databases, open source software and more, and maintained them by following patch plans.- Collaborated with the offensive security team on live penetration testing and vulnerability assessment operations to uncover weaknesses, exploits, vulnerabilities and misconfigurations on Networks, Web Applications, Servers and APIs- Joined in on business-critical meetings & calls with the CEO and others in high-standing positions to discuss security findings and other security goals.- Performing static & dynamic security analysis on the frontend and backend code as well as service configurations to remediate problems and weaknesses. -
Full Stack DeveloperParrot Ctfs Jan 2022 - Jul 2022- Developed and optimized web-based features for the Parrot CTFs platform, enhancing the user experience and functionality.- Collaborated with the cybersecurity team to design and implement interactive Capture The Flag (CTF) challenges for users.- Contributed to the development and maintenance of the platform's backend systems using Python, PHP, and other web technologies.- Assisted in debugging and troubleshooting issues within the platform to ensure smooth operations during live events.- Supported the integration of new cybersecurity training modules and exercises for individuals and organizations.- Performed security assessments on platform components to identify and mitigate vulnerabilities.- Worked closely with cross-functional teams to improve user engagement and retention on the platform. -
Intern DeveloperParrot Ctfs Aug 2021 - Jan 2022- Developed and optimized web-based features for the Parrot CTFs platform, enhancing the user experience and functionality.- Contributed to the development and maintenance of the platform's backend systems using Python, PHP, and other web technologies.- Assisted in debugging and troubleshooting issues within the platform to ensure smooth operations during live events.- Supported the integration of new cybersecurity training modules and exercises for individuals and organizations.- Gained hands-on experience with cybersecurity tools and practices through real-time CTF challenge development. -
Technical Support SpecialistRift Hosting Jan 2021 - Feb 2022- Provide first-line technical support to customers using Windows and Linux VPS services.- Troubleshoot and resolve customer issues related to VPS setup, connectivity, and performance.- Assist with server configuration, network management, and software installations.- Write knowledgebase articles on commonly asked questions and recurring inquiries to assist customers.- Respond to customer inquiries via email, live chat, and phone in a timely manner.- Diagnose system errors and provide step-by-step technical guidance to customers.- Perform routine maintenance and updates on servers to ensure optimal performance.- Monitor VPS environments to identify potential issues and address them proactively.- Collaborate with other teams to escalate complex technical issues.- Maintain detailed documentation of support cases, resolutions, and technical processes.- Assist customers with domain setup, control panel usage (e.g., cPanel), and DNS management.- Provide guidance on security best practices for VPS configurations and usage. -
Freelance Software DeveloperFreelance Jan 2020 - Oct 2021- Proficient in full-stack development, delivering end-to-end solutions.- Expertise in secure coding practices to mitigate vulnerabilities.- Skilled in conducting penetration testing to identify and address weaknesses.- Thorough understanding of risk assessment and cybersecurity best practices.- Adaptable problem-solving approach to tackle diverse client challenges.- Effective communication with clients to understand and meet their needs.- Strong project management skills to ensure timely and successful delivery.- Ability to enhance digital resilience by integrating security into development processes.
Frequently Asked Questions about Jacob Masse
What company does Jacob Masse work for?
Jacob Masse works for Humera Technologies
What is Jacob Masse's role at the current company?
Jacob Masse's current role is Head of Product.
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