Jacob Masterson Email & Phone Number

As a Regional Operations Manager, I oversee 8 locations, leading a team that includes 6 Field Service Managers (Branch Managers) and 32 indirect hourly employees. I'm responsible for managing a $4MM Service Revenue budget and an 800,000 lbs gas acquisition budget.In my role, I’ve successfully hired a skilled leader for our largest market, optimized.

San Francisco Bay Area

As the Location Leader for A-Gas Rapid Recovery in Northern California, I lead a dedicated team of 4 Service Technicians, 1 box truck driver, and 1 shops technician. Together, we manage full P&L responsibilities, strengthen customer relationships, and consistently deliver on both service and gas budgets.Our collective efforts have transformed what was once.

Sacramento, California, United States

- Q1 FY 2023- Overdelivering vs. target on all KPI's.- Maintain and renew customer contractual agreements.- Forge strong customer partnerships by providing value added solutions that help customers get ready for the workday.- Manage all aspect of the customer relationship including contract negotiations/renewals, A/R management, service opportunities, etc.

Sacramento, California, United States

- FY2022 Q4 Summit Club- Manage 10 Route Service Sales Representatives and 1 Service Supervisor- Responsible for delivering a best in class customer experience.- Drove operational efficiencies by reducing fuel expenses, labor hours, and maintaining optimal staffing levels.- Maintain a safe working environment through regular safety trainings, truck.

Sacramento, California, United States

• Manage $20MM+ of perpetual inventory for Sacramento warehouse
• Create accurate forecasting to support sales
• Manage annual operating budget for Sacramento warehouse to include:- Total Labor Expense- Direct Expense- Discretionary Expense- Indirect Expense
• Identify and execute productivity opportunities to help facility meet annual operating plan
• Maintain facility safety standards to comply with OSHA
• Maintain facility food safety standards to comply with AIB- Manage night loading operations of Sacramento route trucks, and Modesto/ Stockton transport.

Benicia, California

• Collaborated with leadership to restructure the department and designed an action plan to produce faster/stronger/competitive sales team equipped for YoY growth.
• Coached and guided a team of frontline sales account managers to increase territory revenue, scaled profitability, and case volume in the East Bay Area: delivered 2M cases and $20MM in net revenue annually.

Louisville, Kentucky

• Multifaceted jack-of-all-trades that executed various roles to exceed company goals, team sales metrics, and upheld a sales maven reputation.
• Nurtured relationships with previous/new customers to build a loyal base and established new business partnerships.
• Connected with the operations team to advance the Louisville Metro Territory with rapid intentions.

• Operated as the Space/Category management and grew/optimized beverage space in account cold space.
• Successfully managed a territory of 75+ customers and executed orders, negotiated contracts, and delivered best in class customer service.
• Selected for Pepsico Frontline Career Development in 2016 and 2017 to network and identify next steps in career path.