Jacob Mcmahan Email and Phone Number

I am a dedicated Field Service Representative with a strong background in customer service, technical project management, and field engineering in the utilities industry. Currently, I work at Carroll Electric Cooperative, where I specialize in designing and coordinating new power installations for residential and commercial projects. My role requires balancing customer needs with safety and company policies while ensuring that each project is executed efficiently and effectively.In my current position, I meet with property owners, builders, and electricians to develop tailored plans for delivering electricity from our existing infrastructure to where they need it. I use advanced tools like Futura GIS for creating detailed construction sheets and Adobe Acrobat to provide visual plans for customers. Some of my responsibilities include securing easements, inspecting construction sites, and ensuring compliance with safety codes and industry regulations.Before joining Carroll Electric, I developed strong customer service and problem-solving skills while working at Walmart, where I managed front-end operations and resolved customer concerns both in person and over the phone.I'm passionate about leveraging technology, communication, and problem-solving to deliver excellent service. My hands-on approach and commitment to safety, combined with my technical expertise, allow me to provide solutions that meet both company goals and customer satisfaction.