- Deployed a Sonicwall NSA 3700 Router/Firewall in our data center, configuring 58 available public IP addresses for NAT translations of privately assigned IP addresses to servers, and subsequently implemented ACLs to govern LAN-to-WAN traffic for each private-to-public translation- Oversaw and strengthened network security measures for a valued water utility client- Configured and deployed five Dell VPRO/ISM i7 servers with Windows Server 2019, enhanced with SN350 NVMe SSDs, and standardized using Macrium Reflect imaging to ensure consistent and efficient hosting of our utility billing software- Resolved issues by installing Bluetooth and Wi-Fi drivers on colleagues' computers after these functionalities ceased functioning- Configure Epson TM-H6000V receipt printers for 15-20 water utilities to integrate with utility billing software, enabling customer payment receipts. Set up port forwarding and statically assigned private IP addresses to ensure seamless printing functionality- Assist utilities in configuring 8.5x12 margins for printing postcard bills intended for customer distribution- Diagnosed and resolved VPN connectivity issues for colleagues accessing the Ampstun network

- Create network topologies and configurations (using Cisco IOS) for CCNA and CCNP training courses- Labs currently distributed through: LinkedIn Learning, kwtrain.com, and Udemy

- Organized my team by rotating the right people into position to be able to hit hourly goals- Created an atmosphere that is inviting to the people I work with, but is also efficient and productive for the guests that come through on any given day- Team lead for daily inventory for the store

- Led a worship and tech team of 85 people by connecting weekly and utilizing a team of volunteer leaders- Key team leader in a one million dollar worship center renovation- Successfully led a team of 85 people from in-person services to online worship services during the COVID-19 pandemic- Led production initiatives to create a full-length service for Middle School, High School, and College students

- Interacted with customers daily to provide the best customer service possible from the moment they walked in- Assisted in implementation of software applications (i.e. iPOS) to streamline production of drive-thru

- Led a worship team of 18 people weekly, to prepare for Sunday morning services.- Connected weekly with youth worship team members.