Provides strategic leadership and oversight for the planning, development, implementation, and evaluation of secure and scalable IT solutions for Enterprise network, unified telecom, and security operations.

Led the design, implementation, and management of enterprise network and voice technology services for the Enterprise Technology Services Office, supporting internal agencies and external customers.Successfully architected and implemented a secure network solution safeguarding over 80,000 endpoints, ensuring strict adherence to all Commonwealth security regulations.

A blend of technical expertise and project management skills to deliver innovative IT solutions. With experience in network engineering, cloud communications, and project leadership, Network Management & Optimization: Optimizing network performance and maintaining a robust infrastructure.Cloud-Based Communications: Designing, implementing, and managing cloud ACD and IVR systems.IT Project Delivery: Leading IT projects from conception to execution, ensuring successful implementation and on-time completion.Unified Communications Management: Administering and supporting PBX/Key systems, AirWatch, Microsoft Intune, Skype for Business, and Teams to facilitate seamless communication and collaboration.I'm passionate about leveraging technology to empower businesses and fostering a collaborative IT environment.

IT Support & Project Coordination: Focus on roles as IT Help Desk (Break/Fix), IT Purchasing Administrator, and Electronic Data Processing (mentioning the equivalent of IT Coordinator). Skills in troubleshooting, user support, vendor communication, and project coordination.

Systems Administrator with a passion for maintaining and optimizing IT infrastructure. Proven ability to provide exceptional help desk support to over 1,000 clients. Extensive experience in server administration (FreeBSD, Redhat 5-6.2, Windows Server 2008), data backup and recovery, data center operations, and network security (firewalls). Skilled at troubleshooting complex technical issues and ensuring smooth IT operations.

Maintaining industry-leading standards. Source, Select, and manage inventory across various product categories, ensuring consistency to meet the needs of our valued customers.

Results-oriented IT professional with a strong foundation in infrastructure management and user support. Proven experience as a Shortel 6 Administrator, Linux Redhat Server Administrator, and DHCP Administrator. Successfully managed cloud student email and Blackboard services. Adept at supporting desktop PCs, Citrix servers, network hardware/cabling, and providing DirectTV and AV engineering support.