Managed team of (4) Facilities Coordinators servicing portfolio of 2,069 locations and 500k+ annual services - primarily responsible for Landscaping, Snow Removal, Waste & Recycling, Janitorial, Pest Control, Beverage Equipment, Grease Trap, Septic, HVAC Filters & Coil Cleaning, Power washing, and Line Striping.Participated in the development of expense and capital budgets, as well as in the development and execution of strategic initiatives to improve facilities programs and drive positive results.

Responsible for direct supervision of the Facilities Specialist team.Continuously explored cost saving measures while evaluating new methods & ideas for delivering profit improvement contribution. Participated in the development and execution of strategic initiatives to improve facilities programs and drive positive results. Assisted in the management of RFP’s, bids & vendor selection for store maintenance.Provide vendor performance assessment and implement improvement on quality responsiveness and invoice compliance.

Responsible for procurement, vendor management & supporting the facilities department with strategic support in terms of processes and tools. Owner of the contacts awarded as a result of the conducted procurements i.e. securing contract compliance and act as an escalation point on behalf of H&M operations towards the suppliers. Serve as the superuser for the work order platform in place for the H&M Group.

Managed team of 5 Facilities Managers planning and coordinating repairs, maintenance, small construction projects and energy management for all Northeast H&M properties.

Managed team of 10 Facilities Managers planning and coordinating repairs, maintenance, small construction projects and energy management for all west coast region H&M properties.

Managed all aspects of FM projects within the Country Facilities team, including vendor sourcing, management, RFP's, and budget development. Served as the projects primary contact to facilities, regions, districts and suppliers.

Managed team of 7 Maintenance Technicians as well as third party vendors responsible for ensuring successful completion of the repairs, maintenance, small construction projects, and energy management for all H&M properties.

Performed maintenance and repairs in multiple existing locations. Responsible to be on the jobsite and coordinate store remodel activities to ensure the Remodel project is performed in accordance with H&M remodel plans.

Responsible for sales, customer service and profitability of adepartment. Managed a team within a department according to H&M values, standards,policies and procedures and is responsible for all people development functions.

Managed all staff, sales, and merchandising operations of small box store location.Responsible for recruiting, training, onboarding and developing all staff within each store location, from 15 to 45 employees.Maintained needed inventory, loss prevention, and payroll expectations.Guided management in daily operations, including merchandising, sales, cashiering and schedulingHelped work in cooperation with mall management on customer specific events and promotionsTrained staff on advanced sales techniques, snowboard/skateboard product, and all brand knowledge.Coordinated district sales, operations and training focuses with lower volume store locationsCertified store manager trainer for all company events, workshops, and local initiatives.

Managed kitchen, serving, and delivery staff in daily preparation, cooking and distribution operations.Authorized repairs and basic internal/external maintenance on all machinery and restaurant premises.Administered all payroll operations weekly for cash only business.Responsible for maintaining restaurant and owner’s personal accounting, taxes and payrollAssisted in developing and expanding new menu and ordering systems.