Evolus is a performance beauty company with a customer-centric approach focused on delivering breakthrough products. We are bringing innovation and forward-thinking technology to an industry desperately wanting frictionless experiences. Our work disrupts the status quo, but most importantly, we will make an impact, we are customer-centric - always.

Mission first, Greyshirts always. Team Rubicon is a veteran-led humanitarian organization that serves global communities before, during, and after disasters and crises. In just 13 years, Team Rubicon has created a network of 160,000+ local volunteers, called Greyshirts, made up of veterans, first responders, and civilians.I lead our technology operations team which encompasses multiple disciplines across the information technology space, including: infrastructure, service desk, and field technology. In my role as Manager, IT Operations, I have:• Delivered IT operations projects on a predictable quarterly interval in line with software releases by stewarding the SAFe framework.• 37% to 90% increase in project delivery completion in just one year after implementing SAFe.• Managed a team of 7, including cloud engineers, systems engineers, field technicians and IT computer technicians to deliver business value to stakeholders by increasing volunteer engagement 25% year-over-year.• Lead infrastructure (Microsoft Azure and 365), service desk (Freshservice), and field technology (Intune MDM, cellular, and satellite connectivity) strategic initiatives across IT operations for a Microsoft cloud-first, non-profit organization.• Supported an employee base of 200+ and a volunteer base of 160,000+ while leading technology efforts and driving team growth and professional development.

Portfolio Insider has democratized access to the world’s most valuable financial data and brings transparency to capital markets. Their fully integrated platform provides real-time data and powerful analytics and connects its members with an unparalleled network of the world’s most influential billionaires.As Senior Information Technology Manager, I was responsible for scaling monthly revenue with our current and emerging technology platforms. Some of these initiatives include:• 100% month-over-month revenue scaling from 500k to 1M to 2M after analyzing KPIs and implementing tools and processes in Pipedrive CRM.• Drove top-line revenue through data-driven decisions drawn from Pipedrive CRM, Kixie VoIP, and Zendesk service desk.• Global administrator for multiple SaaS platforms geared towards business development and support, including: Pipedrive, Zendesk, Kixie VoIP, Google Workspace, and Google Cloud Platform.• Supported 50+ employees in a MacOS environment while overseeing desktop support, new hire onboarding, and workstation provisioning.

Smart Bean Inc is a fintech bookkeeping startup with a mission to bring enterprise level bookkeeping and accounting services to small and medium business owners. SmartBean® indexes obscure and complicated financial data to provide key business insights for SMBs, tailored specifically for their business.As the founding IT Manager, my role at Smart Bean Inc involved architecting and deploying our technology platforms, as well as leading our in-house mobile application development projects. My responsibilities included:• Architecting, deployment and administration of all technology platforms, including Microsoft 365 and Azure Active Directory, Intune MDM, RingCentral and 8x8 VoIP, and the Zoho One business product suite (Zoho CRM, Zoho Desk, Zoho Campaigns, and more).• Project manager for responsive mobile and web application design and development projects using React Native.• Product Owner for mobile application UI/UX design and high-fidelity live prototyping.• Comfortable working with RESTful APIs (QuickBooks) to pull necessary KPIs for production applications.• Deployment of custom workflows (Power Automate) to integrate non-native business solutions and support revenue generation.

MorCo focuses on the deployment and hardware lifecycle of automatic colorant dispensers and associated technologies for hardware-focused businesses. Walmart, Ace Hardware, Ganahl Lumber, and other retail clients make up our portfolio of those we serve.Core service offerings:• Deployment, configuration, maintenance, and decommissioning of automatic colorant dispensers (HERO, Fluid Management, and Corob dispensers).• Troubleshooting related mechanical and software faults (gravity-fed stepper pumps, electronic control boards, and low and high voltage electrical faults).• Integration of accessory equipment with other business-specific products or software (spectrophotometers and local Windows 7/10/11 networks).• Database creation, maintenance, and conversions of custom customer archives.• Various custom solutions (SQL migration and database architecting and migration).

Payroll Ready provides do-it-for-me payroll services to SMBs. My role within the organization was to architect and migrate business information from on-site infrastructure over to Microsoft Azure AD.

I was accepted as an Acoustics Systems Summer Analyst at Boeing's Huntington Beach campus for the summer of 2013. This role required secret security clearance and I was responsible for:• Outlining the incorporation of cloud computing technology (Office 365) and its feasibility to benefit current US naval defense systems.• Specifically, assessing cloud computing's incorporation with the US Navy's P-8A Poseidon anti-submarine aircraft and its internal subsystems.