Jacob Muth Email & Phone Number

- Support multiple software integrations with Salesforce- Develop Flows within Salesforce that allow Financial Advisors to enter information in an intake form and then automatically create work orders and objects- Created an integration between Salesforce and another program that Financial Advisors could launch from an account using Single Sign-On to login and autofill a new case, saving time and ensuring data consistency- Utilize Agile in Sprints and bi-weekly backlog refinement sessions- Monitor reports to clean up data quality issues within Salesforce and connected apps- Provide support for multiple work processes and legacy Mainframe apps

Greater St. Louis Area

- Delivered value as a Consultant in various roles relating to Business and Data Analysis and Project Management- Worked for RGA, Bayer, and Principal in contracted roles on projects- Led a training session on lessons learned from onboarding Trello as a project management tool at a client- Participated in various trainings while between client projects on topics such as Power BI, Change Management, and Salesforce

St Louis, Missouri, United States

- Supported the onboarding and integration of a newly acquired company and all related systems, data, employees, and workflows- Created and updated a SharePoint site to track project deliverables- Managed an Excel report to track project financials and labor hours- Worked closely with project leads to plan meetings, keep notes and track progress of deliverables, and support all merger-related testing and go-lives

Chesterfield, Missouri, United States

- Tasked with supporting the GPMO establish a framework for analyzing projects and increasing project success- Assisted with system administration and managing project management software toolsDeveloped Portfolio Dashboard of all IT Projects using Tableau- Assisted in the planning and development of a Delivery Assurance framework to improve project success - Onboarded MediaValet and Trello enterprise and implemented Single Sign-On- Managed Wrike users and systems- Managed MS Project Web App users and systems to enable project management best practices- Set up all 2020 IT projects and budgets in MS Project to hand off to Project Managers at the beginning of the year

Saint Charles, Mo

- Orchestrated seamless implementation of new HRIS Analytics system integrated with SAP by gathering business requirements, devising robust test cases, prioritizing critical tasks, and communicating regularly with HR leaders to ensure successful go-live- Utilized R, Tableau, and Excel to efficiently cleanse and structure HRIS data, enabling intuitive visualization and analysis of labor distribution information- Delivered Tier 2 support for engineering services and applications, proficiently handling programs such as Catia, Teamcenter, NX, Mastercam, and PC-DMIS- Monitored software license utilization and associated costs, generating insightful capacity utilization reports for decision makers, facilitating informed consolidation opportunities- Collaborated with stakeholders to gather business requirements and timelines, performing financial comparisons on new software licensing costs to guide decision makers in selecting between perpetual or term licenses

Kohler, Wisconsin

- Provided exemplary Tier 1 support as a Systems Support team member- Developed documentation for various processes on an internal wiki- Enhanced analytical and troubleshooting skills by resolving software issues across workstations, virtual machines, printers, and phone systems- Digitized financial documents for improved accessibility while maintaining strict privacy and security measures- Thrived in a professional work environment, refining teamwork and communication skills