Jacob Nirschl Email & Phone Number

Sierra Vista, Az, Us

• Configure, upgrade, maintain, and troubleshoot LAN devices to include Cisco Nexus 3000, 5000 and 9000 series switches, and Cisco Unified Computing System (UCS) on several classifications of networks.• Configure Nexus Switches to accept storage devices such as NetApp.• Performed a lead role by training new employees on network devices, handling taskings for network team, overseeing network team duties.• Maintain network security and ensure compliance with security policies and procedures which included running STIGs against network devices.• Work and track issues via computerized trouble tickets utilizing SeviceNOW.• Develops and executes contingency plans for network software and hardware failures.• Maintains SOP's, installation documents, and network diagrams pertaining to equipment being used.

Ft Huachuca, Az

• Install, configure, upgrade, maintain, and troubleshoot LAN devices to include Cisco Nexus 5000 series switches, Cisco 4948 switches, and Cisco Unified Computing System (UCS) and on several classifications of networks.• Configure Nexus Switches to accept storage devices such as Hitachi G200/400 and HUS-150.• Configure and troubleshoot routing protocols (EIGRP/OSPF) for communicate between network devices.• Performed a lead role by training new employees on network devices, handling taskings for network team, overseeing network team duties.• Researches, evaluates, and recommends new computer network equipment and technologies.• Maintain network security and ensure compliance with security policies and procedures which included running STIGs against network devices.• Develops and executes contingency plans for network software and hardware failures.• Creates SOP's, installation documents, and network diagrams pertaining to equipment being used• Use Visio to create and maintain network diagrams.

Ft Huachuca, Az

• Install, configure, upgrade, maintain, and troubleshoot LAN devices to include Cisco 3750, 6500 switches and 60+ other network devices for different classifications of networks.• Also worked with Dell Force10 Switches and HP Procurve Switches, which were eventually replaced by cisco devices.• Configured and troubleshot routing protocols for communicate between network devices.• Provide customer support when needed and follow through on all jobs with customer.• Maintain network security and ensure compliance with security policies and procedures which included running STIGs against network devices.• Use Visio to create and maintain network diagrams.

Ft Huachuca, Az

• Researches new technologies/capabilities for the Command. • Meets with vendors to determine technology/capabilities for the Command. • Creates briefs for the NETCOM Technology Director, Deputy Director and Senior Technical Director on the technologies/capabilities and its use in the Global Network.• Develops and provides staff management oversight for project plans which detail the design, acquisition, installation and/or implementation, and integration of assigned Automated Information Systems (AISs) and their incorporation into strategic or tactical investment plans and other long-range plans. • Provides technical support for the implementation, sustainment, and integration of C4 (Command, Control, Communications and Computer) signal systems and EAC (Enterprise Acquisition) signal forces in support of the warfighter

Ft Huachuca, Az

• Install, configure, upgrade, maintain, and troubleshoot LAN devices to include Cisco 3750, 6500 switches and 60+ other network devices for different classifications of networks.• Also worked with Dell Force10 Switches and HP Procurve Switches, which were eventually replaced by cisco devices.• Configured and troubleshot routing protocols for communicate between network devices.• Provide customer support when needed and follow through on all jobs with customer.• Maintain network security and ensure compliance with security policies and procedures which included running STIGs against network devices.• Use Visio to create and maintain network diagrams.

Ft Huachuca, Az

• Install, configure, upgrade, maintain, and troubleshot LAN devices to include Cisco 3750, 2928, 6500 switches and routers for different classifications of networks.• Configured and troubleshot routing protocols for communicate between network devices.• Provide customer support when needed and followed through on all jobs with the customer• Worked with team upgrading all switches from Extreme switches to Cisco switches.• Configure and maintain TACLANEs for secure communication.• Transport COMSEC when needed.• Maintain network security and ensure compliance with security policies and procedures which included running STIGs against network devices.• Team of 3 manage 1000+ switches on different classifications of networks.• Terminate CAT6 & Fiber cabling with correct connectors.• Used Fluke network testing equipment to verify cables were installed and terminated correctly.• Use Visio to create and maintain network diagrams.

Ft Huachuca, Az

Perform IASO duties. Monitor and maintain computers and related peripherals and track routine maintenance of existing computer equipment for TRADOC. Install, upgrade, maintain and configure and or modify hardware and software in both a network and stand-alone environment. Use Army Gold Master (AGM) to load computer systems to comply with Army standards. Work with Active Directory adding/modifying/deleting users and computers as well as modifying Organizational Units (OU). Serve as a project assistant for recommending selection of new computer systems and software. Implement information security plans, procedures, and training. Perform tasks involving control of incoming and outgoing software products. Schedule, maintain, and provide advice on formulation of job requests and computer programs. Provided customer support when needed and followed through on all job with customer. Analyze processes and/or problems relative to the design and selection of automated systems. Maintain Information Systems Security (INFOSEC), network environment, network configuration, and secure network resources. Troubleshoot hardware, software, Wide Area Network (WAN) and Local Area Network (LAN) problems. Evaluate facility environments to determine if they meet system requirements. Provide guidance and assistance to customers. Explain system capabilities, limitations and output variations to users. Provides services associated with the installation, movement, maintenance and accountability of hardware items. Monitor ongoing operation of network systems to ensure hardware and software are functioning properly.

Ft Huachuca, Az

Administer information systems for MEDDAC. Monitor ongoing operation of network systems to ensure hardware and software are functioning properly and that operational standards are met. Uses established computer techniques to identify and promptly resolve network-related problems within the organization. Work with Active Directory adding/modifying/deleting users and computers as well as modifying Organizational Units. Troubleshoot hardware, software, Wide Area Network (WAN), and Local Area Network (LAN) problems. Identifies and determines corrective action to be taken in case of individual job failures not covered by standard procedures. Resolves partial system failures(software or hardware-related) by providing for revised applications of system operating capabilities, which involves working through or around the problems with reduced capacity, and readjusting the system when full operating configuration is resolved. Worked with Windows systems as well as Linux servers. Participate with applications programmers and operations personnel to identify problems with applications, operating systems, or hardware that are difficult to pinpoint. Suggests methods for sequencing and software/hardware operating configuration to accept new requirements and resolve processing malfunctions. Adapts or develops new work procedures and instructions for application by self and others. Serve as project assistant for recommending selection of and installing new computer systems and software, and maintaining all computer systems. Administer the process to consider user requests for additional computer hardware and software. Analyze processes and/or problems relative to the design and selection of automated systems.

Ft Huachuca, Az

Administer information systems for MEDDAC. Monitor ongoing operation of network systems to ensure hardware and software are functioning properly and that operational standards are met. Uses established computer techniques to identify and promptly resolve network-related problems within the organization. Work with Active Directory adding/modifying/deleting users and computers as well as modifying Organizational Units. Troubleshoot hardware, software, Wide Area Network (WAN), and Local Area Network (LAN) problems. Identifies and determines corrective action to be taken in case of individual job failures not covered by standard procedures. Resolves partial system failures(software or hardware-related) by providing for revised applications of system operating capabilities, which involves working through or around the problems with reduced capacity, and readjusting the system when full operating configuration is resolved. Worked with Windows systems as well as Linux servers. Participate with applications programmers and operations personnel to identify problems with applications, operating systems, or hardware that are difficult to pinpoint. Suggests methods for sequencing and software/hardware operating configuration to accept new requirements and resolve processing malfunctions. Adapts or develops new work procedures and instructions for application by self and others. Serve as project assistant for recommending selection of and installing new computer systems and software, and maintaining all computer systems. Administer the process to consider user requests for additional computer hardware and software. Analyze processes and/or problems relative to the design and selection of automated systems.

Ft Huachuca, Az

Maintained and verified accounts that needed to be created within Active Directory, Unix, and Remedy systems as system administrator. Verified users had proper clearances in order to have proper access to accounts. Deleted and created accounts within Active Directory, Unix, and Remedy systems whenever necessary. Troubleshot accounts when errors arose.

Ft Huachuca, Az

As part of a network operations team (NETCOM), monitors the U.S. Army unclassified network covering the continental United States (CONUS). Provide Tier 1 support for users spanning locations worldwide. Responsible for training new employees, and ensuring all equipment and systems are functioning properly. Initiate and track issues via computerized trouble tickets utilizing Remedy ARS and ITSM. Assign trouble tickets for distribution to the proper team for troubleshooting. Provide quality assurance for trouble tickets to ensure customer satisfaction with resolutions. Performed a lead role by training other Service Desk personnel in procedures. Generate electronic trouble tickets for APC related issues. Create Daily and weekly reports. Update shift log and perform security checks. Knowledge in Ports, Net flow, TCP/IP, UDP, FTP, and Telnet.

Bachelor Of Science - Bs, Network Operations And Security

Bs, Information Systems Security

Aas, Computer Network Systems