Jacob Obeng Email & Phone Number

St Ives, England, Gb

Cambridge, England, United Kingdom

Luton, England, United Kingdom

Lead a team of rental sales agents to deliver five-star customer service. Work closely with the Station Manager to achieve incremental sales RPD targets. Maximize incremental sales through effective training, coaching, and staff development. Manage staff performance, through documented reviews and corrective actions. Build an effective team through the promotion of a ‘Serviced Based Sales’ culture. Support the Company’s culture of ‘Continuous Improvement’ through daily… Show more Lead a team of rental sales agents to deliver five-star customer service. Work closely with the Station Manager to achieve incremental sales RPD targets. Maximize incremental sales through effective training, coaching, and staff development. Manage staff performance, through documented reviews and corrective actions. Build an effective team through the promotion of a ‘Serviced Based Sales’ culture. Support the Company’s culture of ‘Continuous Improvement’ through daily communication withstaff through dedicated coaching and feedback sessions. Ensure all administration is completed accurately according to operating procedures. Ensure that the station consistently achieves KPIs. Show less

United Kingdom

 Coaching, training, and support to team members Effectively use business tools to monitor team performance, quality, and adherencerole model for company policies and procedures Voice for continuous improvement providing feedback on opportunities Good communication and analytical skills Experience leading teams in an international, customer-focused environment

Bedford

 I built up a portfolio of candidates for work placement in the NHS; I maintained professional relations with my clients by managing my diary for follow-up and candidate visits. I gained leads for new candidates and clients via outbound calls and candidate recommendations. I achieved this by showing excellent communication skills and maintaining a good relationship with my candidates who recommended my services to other nurses. I screened candidates, interviewed them, did background… Show more  I built up a portfolio of candidates for work placement in the NHS; I maintained professional relations with my clients by managing my diary for follow-up and candidate visits. I gained leads for new candidates and clients via outbound calls and candidate recommendations. I achieved this by showing excellent communication skills and maintaining a good relationship with my candidates who recommended my services to other nurses. I screened candidates, interviewed them, did background checks, and finally matched them to the NHS services. I requested references and checked the suitability of applicants before submitting their details to the client. I briefed the candidate about the responsibilities, salary, and benefits of the role. I demonstrated sales and negotiation skills by negotiating rates and finalizing arrangements between the client and the candidate. I worked towards and exceeded targets related to the number of candidates placed in locum roles, the value billed to clients, and the business leads generated. Show less

Stansted Airport

Cambridge, United Kingdom

Cambridge, United Kingdom

Skills and experience: Promoted to Deputy Manager and achieved store targets in all the months worked;  Engaged customers in genuine, enjoyable conversations to understand their needs, help them choose the right products, and show them how those products can make their mobile life better; Coached and mentored my staff in all aspects of the business and also reviews on a weekly basis on performance. Worked on daily targets to achieve Gold status for six months in a row, which… Show more Skills and experience: Promoted to Deputy Manager and achieved store targets in all the months worked;  Engaged customers in genuine, enjoyable conversations to understand their needs, help them choose the right products, and show them how those products can make their mobile life better; Coached and mentored my staff in all aspects of the business and also reviews on a weekly basis on performance. Worked on daily targets to achieve Gold status for six months in a row, which rewards sales consultants and managers for achieving the target.  Received deliveries, processed payments, and completed the administrative work at the end of the day; Have developed excellent skills in working on my own as well as part of a team; Good abilities in working with deadlines and the ability to work autonomously and proactively; Kept up to date with all of the company’s products, services, and promotions; Show less

Cambridge, United Kingdom

 An approachable adviser, I was able to immediately put people at ease, listen to what they needed and help find a solution that was perfect for them – rather than one that was just off the shelf. Strong organizational skills; Excellent presentation, with the ability to work independently as well as part of the team; Self-awareness: knowing my strengths and skills and having the confidence to use them in my daily duties;  Have achieved the highest Gross Profit per hour in… Show more  An approachable adviser, I was able to immediately put people at ease, listen to what they needed and help find a solution that was perfect for them – rather than one that was just off the shelf. Strong organizational skills; Excellent presentation, with the ability to work independently as well as part of the team; Self-awareness: knowing my strengths and skills and having the confidence to use them in my daily duties;  Have achieved the highest Gross Profit per hour in my team; Interpersonal skills and communication: relating well to others and establishing good working relationships, listening to other people, and clearly getting my point across orally, in writing, and via electronic means, in a manner appropriate to the audience; Initiative: anticipating challenges and opportunities, setting and achieving goals, and acting independently towards achieving targets; Show less

Bachelor Of Arts (Ba), Human Resources Managemen

Activities and Societies: African student Society

West African Secondary School Certificate, General Arts