Jacob Owen

Jacob Owen Email and Phone Number

Director of IT at Team Title Services @ Team Title Services
chattanooga, tennessee, united states
Jacob Owen's Location
Greater Chattanooga, United States
Jacob Owen's Contact Details

Jacob Owen work email

Jacob Owen personal email

n/a

Jacob Owen phone numbers

About Jacob Owen

Jacob Owen is a Director of IT at Team Title Services at Team Title Services. He possess expertise in customer service, project management, troubleshooting, telecommunications engineering, help desk support and 12 more skills.

Jacob Owen's Current Company Details
Team Title Services

Team Title Services

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Director of IT at Team Title Services
chattanooga, tennessee, united states
Website:
teamtitle.co
Employees:
21
Jacob Owen Work Experience Details
  • Team Title Services
    Director Of It
    Team Title Services Dec 2018 - Present
    Chattanooga, Tennessee
  • Covenant Transport Services
    Telecommunications Administrator
    Covenant Transport Services May 2014 - Aug 2018
    Manage, deploy, monitor and support Avaya Aura telecommunications systems throughout the organization. Monitor real-time system performance and ensure any troubleshooting. Research, analysis and implementation of new features, technologies and system. Monitor and identify capacity and performance issues to ensure uninterrupted operation. Diagnose and resolve network issues occurring in TCP/IP and IPV4. Coordinate the ordering and installation of telecommunications and data systems equipment and cabling. Install telecommunication equipment and provide support for handsets, voicemail, and new/emerging telecommunications-related technology. Call center/call flow design, reporting, and invoice approval for telephone and network infrastructure. Maintain a website to display monthly department phone reports and financial data related to telecom/networking expenses. Help to implement a third party IVR front door application for the phone system. Manage the company’s Verizon wireless account by ordering equipment, supporting wireless devices, managing company data usage, and approving invoices.
  • Covenant Transport Services
    Help Desk Support
    Covenant Transport Services Sep 2006 - May 2014
    Chattanooga, Tennessee Area
    Troubleshoot IT systems upon report of an issue reported by computer user. Email / internet and systems support. Administer the creation, modification, and deletion of username and passwords of employees in the system. Periodically install and maintain software updates. Assist in providing network and remote connectivity hardware / software support. Assist and provide support to the WAN/LAN and other technology staff as requested including performing scheduled network tasks, updating anti-virus definition files, monitoring network servers, providing internet and intranet user support. Manage the company’s Verizon wireless account by ordering equipment, troubleshooting issues with wireless devices, and approving invoices.

Jacob Owen Skills

Customer Service Project Management Troubleshooting Telecommunications Engineering Help Desk Support Call Flow Design Network Security Network Administration Windows Server Vmware Vsphere Avaya Ip Telephony Telecom Infrastructure Telecommunications Billing Telecommunications Management Telecom Expense Management Fortinet Brocade

Jacob Owen Education Details

Frequently Asked Questions about Jacob Owen

What company does Jacob Owen work for?

Jacob Owen works for Team Title Services

What is Jacob Owen's role at the current company?

Jacob Owen's current role is Director of IT at Team Title Services.

What is Jacob Owen's email address?

Jacob Owen's email address is jo****@****itle.co

What is Jacob Owen's direct phone number?

Jacob Owen's direct phone number is +142390*****

What schools did Jacob Owen attend?

Jacob Owen attended Chattanooga College Medical Dental And Technical Careers, Chattanooga Central High School.

What skills is Jacob Owen known for?

Jacob Owen has skills like Customer Service, Project Management, Troubleshooting, Telecommunications Engineering, Help Desk Support, Call Flow Design, Network Security, Network Administration, Windows Server, Vmware Vsphere, Avaya Ip Telephony, Telecom Infrastructure.

Who are Jacob Owen's colleagues?

Jacob Owen's colleagues are Chris Travis, Amanda Suttles, Nadia Karimian, Leigha Ingham, Colleen Webster.

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