Jacob P.

Jacob P. Email and Phone Number

Customer Success Manager - SAP Academy for Customer Success @ SAP
Pittsburgh, PA, US
Jacob P.'s Location
Sarver, Pennsylvania, United States, United States
About Jacob P.

Detail-oriented and adaptable U.S. Army Veteran with 11 years of proven experience in program management, employee relations, and organizational communication. Recognized for expertise in technology systems and leadership, with a history of fostering continuous improvement and excellence within teams. Proficient in customer service, compliance, and performance management, with a focus on ensuring operational readiness and high levels of satisfaction. Proven ability to mentor and develop junior team members, enhancing team performance and fostering a culture of respect and inclusion. Skilled in directing daily operations, facilitating effective communication, and implementing proactive measures to mitigate risks and ensure compliance with regulations. Career supported by a Bachelor of Arts in Human Resources Management. Active Top Secret/SCI/CI Polygraph Security Clearance.

Jacob P.'s Current Company Details
SAP

Sap

View
Customer Success Manager - SAP Academy for Customer Success
Pittsburgh, PA, US
Website:
sap.com
Employees:
132456
Jacob P. Work Experience Details
  • Sap
    Customer Success Manager - Sap Academy For Customer Success
    Sap
    Pittsburgh, Pa, Us
  • Us Army
    Cyber Electromagnetic Operations / Training Manager
    Us Army Aug 2023 - Present
    Fort Carson, Colorado, United States
    • Provided critical leadership and expertise in electronic warfare (EW) and cyberspace operations across a combined joint operations area. • Ensured the comprehensive planning, organization, implementation, and integration of EW, cyberspace operations, electronic countermeasures, and base protection• Planned, coordinated, and directed Cyber Electromagnetic operations and managed electronic warfare systems valued at $13M• Advised and provided subject matter expertise to executive leadership on operational vulnerabilities and proper use of electronic warfare systems used in combat and training missions• Instructed 101 courses to 28 senior leadership and staff that addressed troubleshooting jammed electronic warfare systems• Conducted classes for 18 Signal Intelligence personnel, that instructed on appropriate site selection for system setup factoring in terrain, and weather for effective system use to reliably support combat operations• Proficiently deployed, configured, and maintained Electronic Warfare Planning Management Tool (EWPMT) software on mobile workstations for an Army Division, significantly improving accessibility to crucial planning and management resources during field operations
  • Us Army
    Electronic Warfare Training Manager
    Us Army Dec 2020 - Aug 2023
    Fort Carson, Colorado, United States
    • Developed realistic training drills on reacting to electromagnetic interference instrumental in pre-deployment preparation training• Drafted training plans and performed assessments on all multi-faceted intelligence capabilities, systems, and the readiness of signal intelligence and electronic warfare personnel• Refurbished 4 units’ Master Driver Program increasing unit operator readiness and overall safety• Planned and implemented land navigation classes for a section of 17 increasing overall proficiency to over 90%• Ensured all Electronic Warfare systems were updated with the latest software ensuring enhanced system functionality• Trained a team of 16 on updated Electronic Warfare systems meeting newly established training requirements ahead of schedule
  • Us Army
    Electronic Warfare Supervisor
    Us Army May 2018 - Nov 2020
    Various Locations
    • Advised senior leadership on the technical and tactical employment of electromagnetic activities and associated systems which ensured network connectivity• Oversaw all Electronic Warfare (EW) training, intelligence gathering, battlefield preparation, planning, and execution of ground and air operations for Army EW assets• Coordinated with higher elements for Air Electronic Attack, Electronic Protection, and Electronic Support to manage operational and training requirements• Managed the EW element of the Military Decision Making Process • Ensured de-confliction of the electromagnetic spectrum with the communications section.• Demonstrated exceptional problem-solving skills by playing a pivotal role in developing and maintaining Standard Operating Procedures while optimizing equipment utilization• Developed and implemented strategies used to test site security and response capabilities during unit training exercises• Diagnosed and resolved network connectivity issues, including latency, intermittent connections, and system failures, ensuring uninterrupted operation of electronic warfare systems
  • Us Army
    Infantry Team Leader
    Us Army Jan 2014 - Apr 2018
    Various Locations
    • Led a team in a Bradley Fighting Vehicle-equipped Infantry section, and oversaw the well-being, training, and morale of 3 Soldiers and their families• Selected over peers as the Company Master Driver; safely trained and certified 120 personnel in all assigned military vehicles with 0 accidents• Assessed terrain, directed weapon placements, and managed team firepower• Maintained accountability and readiness of equipment worth over $125K

Jacob P. Education Details

Frequently Asked Questions about Jacob P.

What company does Jacob P. work for?

Jacob P. works for Sap

What is Jacob P.'s role at the current company?

Jacob P.'s current role is Customer Success Manager - SAP Academy for Customer Success.

What schools did Jacob P. attend?

Jacob P. attended American Military University, American Military University.

Who are Jacob P.'s colleagues?

Jacob P.'s colleagues are Madhu Aerra, Sofia Mora Pinilla, Venkata Chandra, 长卿刘, Gunes Aluc, Eva Li, Sandra Policht.

Not the Jacob P. you were looking for?

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.