Jacob Philp Email & Phone Number

New Zealand

Business Development in the true sense of the term.I'm responsible for the productisation, bundling and marketing of new and existing services - providing real value to our customers and demonstrating why Vetta is the right partner to support Kiwi businesses.For our customers, I'm your trusted advisor and dedicated point of contact assisting with the development and realisation of your IT strategies to sustain or enable growth in alignment with your governance and business… Show more Business Development in the true sense of the term.I'm responsible for the productisation, bundling and marketing of new and existing services - providing real value to our customers and demonstrating why Vetta is the right partner to support Kiwi businesses.For our customers, I'm your trusted advisor and dedicated point of contact assisting with the development and realisation of your IT strategies to sustain or enable growth in alignment with your governance and business objectives. Show less

Hastings, Hawke’S Bay, New Zealand

Providing total business support as a trusted advisor with Kiwi businesses in assisting them in accomplishing their strategic goals across Marketing and ICT, additionally fulfilling roles as GM for Gecko Broadband and CMO for Engage Technology. Transformed predominantly into the MSP market in Q3 of 2023 providing a full suite of Managed Services and MDR.

Napier

Supporting the many brands encompassing NZ Technology Group with Product and Marketing services, and leading a Customer Support team undertaking a Customer Experience journey.

Napier, Hawkes Bay, Nz

Working on my passion, from creation, through delivery, customer satisfaction, and operational excellence.

Gisborne & Hawkes Bay, New Zealand

Secondment to NOW Digital, enabling transformation from ISP to DSP - a new business unit leading an awesome team to bring our In-Home Techspert Products and Services to market, being the first NZ provider to deliver services and support beyond the router.

Gisborne & Hawkes Bay, New Zealand

Collaborative project role bridging Operations, Marketing, Information Systems, Service Delivery, and Customer Service.- Channel Partnership Programme (Commercials, Boarding, & Training)- Process Mapping & Documentation- Stakeholder Communications- Development and Productisation of NOWCloud Product suite- Digital Tech Project - Business Website Overhaul- Product Development & Show-casing- Digital Journey Transformation- Supporting Regional Expansion-… Show more Collaborative project role bridging Operations, Marketing, Information Systems, Service Delivery, and Customer Service.- Channel Partnership Programme (Commercials, Boarding, & Training)- Process Mapping & Documentation- Stakeholder Communications- Development and Productisation of NOWCloud Product suite- Digital Tech Project - Business Website Overhaul- Product Development & Show-casing- Digital Journey Transformation- Supporting Regional Expansion- RFP/Tenders & Pricing Show less

Napier

Responsible for managing foremost business, and overseeing the residential on-boarding and provisioning function, ensuring customers are seamlessly provisioned, and providing pre-sales technical consultation for more technically involved sales. Support and Advisor for IT Integrators and PBX Vendors, playing a strong support role to the company’s sales function in developing strong functional relationships with organisations and key stakeholders.Key to prompt and thorough fault… Show more Responsible for managing foremost business, and overseeing the residential on-boarding and provisioning function, ensuring customers are seamlessly provisioned, and providing pre-sales technical consultation for more technically involved sales. Support and Advisor for IT Integrators and PBX Vendors, playing a strong support role to the company’s sales function in developing strong functional relationships with organisations and key stakeholders.Key to prompt and thorough fault diagnosis and resolution for business customer solutions, additionally a third tier escalation path for the Technical Support and Provisioning teams. Show less

Napier, Hawke’S Bay, New Zealand

Head Office

Muswellbrook, Nsw

Call Centre Queue Management and Analysis

Management of Call Centre Operators

Mivoice Business (Formerly Mcd/3300) Primer, Mitel Mivoice

MiVoice Business (formerly MCD/3300) Primer

Mitel Mivoice, 1St Level Voice Essentials Certificate

Mitel MiVoice Business 1st Level Voice Essentials Certificate

Mitel Mivoice Business 2Nd Ucc Applications Certificate

Mitel MiVoice Business 2nd UCC Applications Certificate

Mitel Mivoice, 3Rd Level Contact Center Certificate

Mitel MiVoice Business 3rd Level Contact Center Certificate

Mitel Mivoice, Business Solutions 2016

Mitel MiVoice Business Solutions 2016 Certificate

Mivoice Business 7.2 Core I+M 2016

Mitel MiVoice Business 7.2 Core I+M 2016 Certificate

Mivoice Business For Iss, Stratus, And Virtual Mivoice Business 2016

MiVoice Business for ISS, Stratus, and Virtual MiVoice Business 2016

Certification, Apss - Sme Communications

Professional Sales Specialist

Bachelor Of Computer Systems (Bcs), Information Technology

Systems Analysis & Design Introduction to Programming User Interface & Design Business Systems